Revolving around the service technician, HindSite Software uses PDA technology to provide a wealth of information to the technician: the day’s (or even week’s) schedule, notes on the service to be provided, notes on the physical location, and notes on the customer.
HindSite Software’s PDA capabilities also capture information critical to getting the most out of a job: immediate timecard capture (read: more billable minutes), reliable parts records, as well as the ability to create estimates, and the ability to print an invoice on the spot.
Paper work orders - and all the pain points associated to them - disappear. No more illegible handwriting. No more “guesstimates” of times and materials. No more disorganization. All because the information captured by the PDA is sent to the office.
HindSite Software’s office program includes a comprehensive customer database, a fast and efficient scheduler, a number of calendars and reports, and a direct link to QuickBooks (and other accounting packages). This link creates a paperless, streamlined system that will increase cash flow.
So what, really, are the benefits? The PDA offers about an extra hour of billable time per technician, per day, making the business more profitable. By tying the PDA to the office software, HindSite offers a method of standardization to the business and it’s practices, and the direct QuickBooks interface allows for a faster and more ordered invoicing system. It’s faster, more efficient, and better organized.
All of this provides the small service business with more billable time (read: profit), and more importantly, more personal time. They no longer have to spend hours doing paper work. Now they can get to their kid’s baseball games, be home in time for dinner, or finally get to that book they’ve been meaning to read.
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