QuickArrow’s Professional Services Automation (PSA) and Management software—Enterprise Consulting Suite (ECS)—helps fast growing service firms manage their business for customer satisfaction, growth and profits. In fact, many users report a 5 to 10 percent increase in bottom-line performance within a single month of deployment, the industry’s fastest ROI!
ECS was developed by service professionals to meet the unique practice management needs of service organizations. The application provides a ‘hub’ of role-based modules that instill best practice, common sense strategies into the daily workflow.
These strategies enable you to reduce administrative overhead; increase billable hours; automate time and expense; profitably manage people, projects and vendors; integrate legacy applications and data (MS Outlook, Excel, Word and generic CSV-export to accounting applications); and drive informed decision-making.
Our QuickStart Deployment™ strategy gets your entire organization up and running on ECS within 10 days. Guaranteed. All user setup, testing and training is handled over the Web.
Plus, our Web-hosted delivery model saves you the expense of time-consuming client-side installation and configuration issues, dedicated in-house hardware and IT support, and continual upgrades. Combined with the secure, dependable access provided by hosting partner NaviSite (Nasdaq:NAVI), you can rest assured that ECS is available anytime, anywhere. All you need is a browser.
ECS’ Core Leadership - QuickArrow ECS gives you unparalleled insight to business metrics and instills best-practices workflow—all while interfacing with existing applications and data to maximize their value. Coupled with industry-leading speed of deployment and the market’s fastest ROI, ECS puts you firmly in control of customer satisfaction, growth and profits.
ECS Extension Modules - Now you can add sophisticated new modules to the standard ECS core for even deeper insights to the parameters impacting your business.
Opportunity Management - “Pipeline” reports give sales professionals real-time visibility into potential project wins, estimated closing dates and probability, and potential revenues. A “Lost Business” report allows you to track how and why opportunities are lost, and who wins them.
Client Collaboration - Gives your clients real-time visibility into the status of their project. Reports include percentage complete, spending and hours to date, project timelines, team member information, time and expense reports, along with access to any additional pre-authorized data.
Project Workspace - This folder-based repository provides project team-members and clients controlled access to project documents. Features include a contact manager, issue tracking, and powerful document storage and search capabilities within a defined project.
Knowledge Management - Integration with Intraspect’s Knowledge Manager enables intensive system-wide document searches, repository and archiving for improved internal and Web-based collaboration between consultants, vendors and clients.
Financial Integration - ECS seamlessly integrates with Great Plains and Quickbooks accounting applications to streamline data entry, reduce errors and enhance cashflow.
Business Intelligence (OLAP) - Sophisticated analysis and reporting features give executive-level users the insight needed to forecast trends and manage resources for growth and profits.
Through our QuickStart Deployment™ strategy, adding modules to your application is as simple as flipping a switch. All user setup, testing, training and access is handled over the Web. Combine these factors with the secure, dependable access provided by hosting partner NaviSite (Nasdaq:NAVI), and you can rest assured that ECS is available anytime, anywhere. All you need is a browser.
ECS’ supplementary modules enhance your ability to quickly respond to growth opportunities, and support informed, strategic decision-making. Extension modules are available individually, priced on a per seat/per month basis that is easily rolled into your current service contract.
QuickArrow’s Project Management tool acts as the central repository for all project information — providing a single, detailed view into the operations of your entire services organization.
With QuickArrow’s Professional Services Automation solution, project planning, setup and tracking are easy. Project cloning and re-usable templates give services organizations valuable insight to essential information shared between similar engagements, greatly increasing project efficiency.
- Gain 1-click insight into all professional services and project metrics
- Monitor and track projects in real-time
- Import and leverage best practices templates
- Simplify project planning, setup, scheduling, tracking, and invoicing
- Increase efficiency and predictability
- Integrate with existing enterprise systems
Time, Expense and Billing Management
QuickArrow streamlines the capture of billable time and expenses — either on or offline — and enables rapid and accurate customer billing for hourly, fixed bid, or retainer-based projects.
QuickArrow’s multi-currency capabilities enable companies to better manage their global operations.
With QuickArrow’s credit card integration, users can download expenses from online credit card accounts, automatically populating their expense cards.
- Decrease invoice cycle time and increase accuracy
- Predictable and accurate forecasting
- Bid-to-Bill integrated solution
- User-friendly interface
- Efficient, automated processes
- Unprecedented visibility
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