8.7
Editor’s Rating:
Best Overall
FieldEdge: Customer Screen
FieldEdge
  • Create estimates and invoices on mobile app
  • QuickBooks Platinum Partner
  • Real-time dispatching and financials
8.5
Editor’s Rating:
Best for Enterprises
ServiceTitan: ServiceTitan Post Work Survey on Mobile App
ServiceTitan
  • Has a mobile app for field services
  • Offers a wide variety of integrated features
  • Straightforward customer communication
8.5
Editor’s Rating:
Best for Small Businesses
Jobber: Scheduling
Jobber
  • Integrates with QuickBooks and Xero
  • Strong mobile app
  • Batch invoice creation

Service scheduling software is a digital tool designed to help businesses automate the process of scheduling appointments, services, or resources. We used our advanced review methodology to rank the top solutions based on key features, mobile capabilities, and value for money.

1 FieldEdge - Best Overall

Why we chose it: FieldEdge is our top overall pick for service scheduling software due to its versatile feature set that caters to HVAC, plumbing, electrical, and more sectors. Its scheduling, dispatching, invoicing, and customer management capabilities, combined with its seamless QuickBooks integration, make it an all-in-one solution for service businesses. The platform’s ease of use, analytics, and reporting tools allow businesses to make informed decisions, improve service delivery, and ultimately boost customer satisfaction.

Moreover, FieldEdge offers an intuitive mobile app for technicians in the field, providing them with real-time access to job details, customer history, and inventory levels. The software’s emphasis on automating routine tasks and its scalable architecture make it suitable for businesses of all sizes, from small startups to large enterprises.

Best Overall:
FieldEdge

FieldEdge: Customer Screen
FieldEdge: Authorization
FieldEdge: Mobile Home Screen
FieldEdge: Work Order Details
FieldEdge: Dispatch Board
FieldEdge: Dashboard
What We Like
Create estimates and invoices on mobile app
QuickBooks Platinum Partner
Real-time dispatching and financials
What We Don’t Like
Does not offer an open API
Difficult to navigate due to dense feature set
Some issues syncing with QuickBooks
Overview
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

2 ServiceTitan - Best for Enterprises

Why we chose it: We found ServiceTitan best for enterprise-level businesses, especially those in specific industries like HVAC, plumbing, and electrical services. Its extensive feature set includes advanced job booking, project management, dynamic reporting, and CRM tools, designed to handle the complex workflows and high volume of transactions characteristic of larger businesses. The platform’s ability to integrate with a wide range of third-party apps and hardware enhances its scalability and flexibility.

In addition, ServiceTitan offers training and support resources, ensuring that teams can fully leverage the platform’s capabilities. Its focus on enhancing customer experiences through detailed service histories, personalized communication, and convenient payment options further cements its position as the top choice for enterprises.

Best for Enterprises:
ServiceTitan

ServiceTitan: ServiceTitan Post Work Survey on Mobile App
ServiceTitan: ServiceTitan Invoice
ServiceTitan: ServiceTitan Marketing Scorecards
What We Like
Has a mobile app for field services
Offers a wide variety of integrated features
Provides straightforward customer communication
What We Don’t Like
Specific pricing details unavaialble without a quote
Customization options are limited
Overview
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

3 Jobber - Best for Small Businesses

Why we chose it: We chose Jobber as a top option for small businesses due to its simplicity, affordability, and effectiveness in managing day-to-day operations. Designed with the needs of small service businesses in mind, Jobber has an intuitive interface that simplifies scheduling, invoicing, and customer management, making it accessible for business owners with limited technical expertise. The platform’s streamlined setup process and responsive customer support ensure that small businesses can quickly adopt and benefit from its features, reducing administrative burdens and allowing owners to focus more on service delivery and growth.

Jobber’s flexible pricing plans and scalable features allow small businesses to choose the functionalities that best fit their needs and budget. The software’s mobile app enhances operational flexibility, enabling business owners and technicians to manage schedules, communicate with customers, and process payments on the go, thereby improving efficiency and customer satisfaction.

Best for Small Businesses:
Jobber

Jobber: Scheduling
Jobber: Jobber Scheduling Module
Jobber: Jobber Jobs Line Items
Jobber: Jobber Invoice Template
What We Like
Batch invoice creation
Integrates with QuickBooks and Xero
Real-time scheduling and dispatching
What We Don’t Like
Visits and jobs treated separately
Lack of compulsory custom fields for quotes and invoices
Refunds are cumbersome to process without Stripe Jobber Payments
Overview
Price Range: $$
Starting Price: $49/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

4 Housecall Pro - Best for On-demand Services

Why we chose it: Housecall Pro is the go-to software for businesses providing on-demand services, thanks to its strong emphasis on real-time booking, customer communication, and marketing tools. We chose this software because it provides online booking portals, automated SMS notifications, and post-service follow-ups. This focus on client interaction is crucial for on-demand service businesses, where timely and efficient communication can significantly impact customer satisfaction and retention.

The software also includes marketing tools designed to help businesses attract new customers and retain existing ones, including email marketing campaigns, targeted promotions, and loyalty programs. The easy-to-use mobile app ensures that service providers can manage their schedules, communicate with clients, and access job details from anywhere, making Housecall Pro a useful tool for businesses in the on-demand service market.

Housecall Pro:
Housecall Pro

Housecall Pro: Housecall Pro Custom Reporting Dashboards
Housecall Pro: Housecall Pro Customer Service Chat Feature
Housecall Pro: Housecall Pro Invoice Management
What We Like
Fully integrates with QuickBooks
Large library of training tutorials
Offers 24/7 customer support
What We Don’t Like
CRM functionality is limited
Some users have reported lags
Overview
Price Range: $$
Starting Price: $65/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

5 Fieldwire - Best for Construction

Why we chose it: We picked Fieldwire because it’s tailored for the construction industry, offering project management tools, task management, plan viewing, and real-time communication features. Its ability to handle large sets of blueprints and plans, along with field-focused functionalities like punch lists, task scheduling, and progress tracking, makes it an asset for construction managers and field workers. Fieldwire’s platform facilitates efficient on-site coordination, ensuring that all team members are aligned and informed, which is critical in the fast-paced and dynamic environment of construction sites.

The software’s emphasis on collaboration is further supported by its mobile app, which allows users to access project details, communicate updates, and document progress directly from the field. This level of accessibility and real-time information exchange is essential for maintaining project timelines, quality standards, and safety protocols, establishing Fieldwire as the premier choice for construction and field service management.

Best for Construction:
Fieldwire

Fieldwire: Fieldwire Scheduling
Fieldwire: Fieldwire Plans
Fieldwire: Fieldwire Form Builder
Fieldwire: Fieldwire Checklist
What We Like
Apps available for Apple and Android devices
Coordinates communication in real-time
Free version available for small teams (5 users)
What We Don’t Like
Advanced features are locked behind higher priced plans
Mobile performance can be limited by poor cell service in remote areas
Overview
Price Range: $$
Starting Price: $39/user/month
Client OS: Windows, iOS, Android
Deployment: Cloud Hosted

6 WorkWave Service - Best GPS Tracking

Why we chose it: WorkWave Service provides GPS tracking and routing efficiency, making it an ideal solution for businesses that rely heavily on field service operations. The software’s advanced GPS tracking capabilities enable businesses to monitor their fleet in real-time, optimize routes, and reduce travel times, leading to significant cost savings and improved service delivery. This feature is particularly beneficial for pest control, lawn care, and cleaning services.

In addition to GPS tracking, WorkWave Service offers scheduling, dispatching, and invoicing functionalities. The platform’s intuitive interface and mobile app ensure that field technicians are always equipped with the most up-to-date information and can adapt to changes or emergencies while on the move. For businesses looking to maximize the productivity of their field operations and ensure a high level of service reliability, WorkWave Service’s focus on GPS tracking and route optimization makes it a decent choice.


WorkWave Service: Work Orders
WorkWave Service: Timesheet Report
WorkWave Service: Scheduling
WorkWave Service: Invoicing
What We Like
New users can be added at any time
Easy to modify technician schedules
Provides a dispatch view to show where workers are
What We Don’t Like
Pricing details not provided by the developer
Removing users can become costly
Customers cannot leave tips
Overview
Price Range: $$
Client OS: Web
Deployment: Cloud Hosted

What is Service Scheduling Software?

Service scheduling software is a digital tool designed to manage appointment scheduling, service personnel dispatching, and job progress tracking in real time. Unlike general scheduling software, which is aimed primarily at arranging employee schedules, service scheduling is all about getting service teams and technicians into the field to answer customer requests.

Appointment scheduling software has some overlap, though those solutions are aimed more at businesses where clients or customers come in for service, rather than having someone come to their own home or business for services. The distinction is clearer when referring to this as technician scheduling software instead, which vendors sometimes use interchangeably.

Key Features of Service Scheduling Software

  • Work order management: Create custom work orders detailing what tasks are necessary for each job your company accepts, along with how they should be completed
  • Dispatching: Assign service calls to available technicians and integrate new service requests into a shared calendar; May include real-time mapping, vehicle monitoring, routing, and GPS tracking
  • Job tracking: Once a worker has been dispatched, keep track of job progress in real-time with monitoring tools on mobile devices; utilize various contact methods to facilitate two-way communication between technicians in the field and supervisors at the office
  • Quoting: Provide clients and customers with detailed estimates to develop professional quotes or bids; use estimates to prepare final invoices
  • Customer relationship management (CRM): Enhance customer communication through various means, such as push notifications, email, or SMS text messaging
  • Payment processing: Accept customer payments through various means, from traditional cash exchanges to online credit card payment methods
Jobber Field Service Scheduling Software Calendar
The Jobber calendar shows color-coded appointments for each day.

Best Service Scheduling Software Benefits

While scheduling software offers some obvious to optimize your service calendar, it offers field service businesses many other advantages as well:

Automate Scheduling and Reminders

The most obvious benefit of scheduling software is the ability to add service appointments to a calendar easily. Whatever services you offer, having a clear schedule can help you and your team stay on time. With speedy service delivery, you can get jobs done faster and increase customer satisfaction.

These days, keeping customers happy isn’t just a matter of having the right skill set and getting the job done. How often have you sent a tech to a job, only to find out the customer forgot and wasn’t there? Rather than lose money on wasted time, clear communication tools can improve the customer experience by keeping them fully informed about their upcoming work orders. Automated appointment notifications can be sent via email or text, reminding customers and technicians alike of upcoming appointments. Field technicians can even use software to call or text clients with real-time updates directly, or to get to the bottom of a no-show.

Easily Organize Appointments

Traditional scheduling requires a lot of paperwork. Calendars for each day, week, and month need to be in order to avoid accidental overbooking. Software makes it possible to automate scheduling, preventing any possibility of double-booking appointments. An online schedule can be accessed from anywhere so technicians can check when and where they are supposed to be while working.

These modern calendars are designed for ease of use as well. Time can be blocked out in different increments based on how long a task is expected to take, helping technicians prepare for each job in advance. Color-coding and custom tags on shared calendars can illustrate who is assigned to each job, what it entails, where it is, and more relevant information. Last-minute cancellation or emergency? Drag-and-drop tools make rearranging a schedule easy for everyone, no matter their technical expertise.

Mobile apps let techs review their upcoming schedule even while on the go. And if your field workers are hourly laborers, these shared schedules can also assist with time tracking by showing the base hours worked on each job. You can even measure employee performance based on their response times.

Accept Jobs at All Times

Another downside of traditional scheduling methods is limited hours for accepting customer calls. When you close the office for the night, you’re potentially losing late-night calls from customers. Competitors who keep their phone lines open can gain customers who might have been referred to you. Fortunately, there are now ways to open up your after-hours availability.

Field service scheduling software allows you to open up your appointment calendar even when you’re away from the office. Online scheduling allows you to set availability based on which technicians are available, then customers can select those existing timeslots. No more missed after-hours bookings! And no more spending ages cross-referencing the availability of field workers while the customer sits on hold.

You can even use a template to set up an online booking on your company website. Clients can then book and update their appointments whenever they want and search for availability for certain services or individuals. Customers often prefer this method, as it allows them to select service providers without having to call during certain times.

Housecall Pro Customer Chat
Chat with customers using Housecall Pro to provide instant help at any time.

Service Scheduling Solutions by Industry

Essentially, scheduling software can be used by any commercial or home service providers to streamline their calendar appointments. This can include:

  • Automotive (sales or repairs)
  • Plumbing and HVAC
  • Electrical work
  • Roofing
  • Lawn care
  • Pest control
  • Property maintenance

Each field service industry has slightly different standards when it comes to scheduling. For example, automotive service scheduling software wouldn’t just take technician availability into consideration, but also how many garage bays or parking spots are available as well. Otherwise, you could end up accepting appointments without the space to work on each vehicle.

Weather-dependent industries have their own idiosyncrasies when it comes to scheduling. Delays or cancellations due to severe weather can be addressed on the schedule through easy drag-and-drop features. Customizable software makes it possible to build your own system capable of meeting your specific needs, so impacted appointments on a certain day or time frame can be moved with one click.

Scheduling Software Pricing

Service scheduling software pricing tends to start as low as $8 per month and can reach $600 per month per user. Some SaaS plans also charge per user, creating a lot of price variety. If you’re looking for an all-in-one solution, some full field service management software packages include scheduling modules. Most cloud-based solutions are accessible through iOS and Android mobile apps.

With such a wide range of subscriptions available, it’s possible to find the right solution for your budget. The best service scheduling software for small business will be one which fits your limited budget but can potentially grow with you. Scaling software options tend to charge per user, allowing you to set the price based on how many employees you have so you’re not paying more than necessary.

Does QuickBooks Offer Scheduling?

QuickBooks is a popular solution for affordable office management at field service companies, and it does include some scheduling capabilities. Some are offered as add-on modules, while others are included in the base package. However, there are many scheduling software options that integrate with QuickBooks so you can continue using your existing accounting system while adding a new scheduling tool to your business.

WorkWave Service Scheduling Software
WorkWave Service scheduling software makes appointments easier to manage.

All Products

No products found
FieldEdge Screenshot

FieldEdge

★★★★★
★★★★★
(3)
FieldEdge, formerly ESC software from dESCO, is a field service management software. Designed primarily for contractors in the HVAC industry, it provides a smart dispatch board for assigning work orders and tracking job statuses. It also delivers tools for customer relationship management, billing, and invoicing. Finally, FieldEdge integrates with QuickBooks to synchronize data and financial information.
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Jobber Screenshot

Jobber

★★★★★
★★★★★
(5)
Jobber is a field service management software. Key features include batch invoice creation, GPS tracking, and real-time scheduling and dispatching. Jobber also provides CRM tools to enhance customer service. Additionally, the software handles time tracking and custom job forms.
Price Range
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   $     $     $     $     $   
Starting Price
$49/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
ServiceTitan Screenshot

ServiceTitan

★★★★★
★★★★★
(3)
ServiceTitan is a home service management software and mobile app that gives technicians the tools needed to provide efficient services and improve sales. Find customer service information and job history, track equipment and parts inventories, monitor client communication, and track time from anywhere. Features include job booking, quote management, scheduling and dispatching, and a mobile application. The platform provides real-time dashboard analytics, offering an insightful overview of business performance, and supports online booking directly from the company’s website or through Google Local Services​.
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Housecall Pro Screenshot

Housecall Pro

★★★★★
★★★★★
(10)
Housecall Pro is a field service management software designed to streamline operations for home service businesses. Its main features include scheduling, a detailed client database, invoicing, and a smartphone application. The software automates numerous activities, making it ideal for field service managers and technicians looking to automate manual work processes. The Housecall Pro dashboard offers a comprehensive overview of business operations, including open and paid invoices, upcoming jobs, and sales statistics.
Price Range
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   $     $     $     $     $   
Starting Price
$65/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
WorkWave Service Screenshot
Service by WorkWave is a field service management system designed for home service businesses. This solution helps improve productivity, manage customers, and increase revenue. The solution allows you to manage your service business in one place, through scheduling jobs to dispatching workers. The software aims to streamline operations, reduce dependencies, and create a more informed and productive workforce. WorkWave can be used by teams to schedule and dispatch techs, track teams in real-time, and allow them to work from anywhere. Customers have the ability to view account information and leave reviews about their satisfaction, and your business can also improve cash flow through payment and invoice monitoring.
Price Range
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   $     $     $     $     $   
Client OS
Web
Deployment
Cloud Hosted
Fieldwire Screenshot

Fieldwire

★★★★★
★★★★★
(2)
Fieldwire is a jobsite and field management software solution for small to large construction teams. Top features include punch list creation, team scheduling, and document management, including submittals. With Fieldwire, teams are able to coordinate efficiently and collaborate in real-time. Fieldwire is available as an app for iPhone, iPad, and Android. The focus on a mobile interface which allows for real-time access while working on site and away from the office. Small teams can try out the Basic Fieldwire plan for free. Subscriptions can be billed monthly or annually.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$39/user/month
Client OS
Windows, iOS, Android
Deployment
Cloud Hosted
MSI Service Pro Screenshot

MSI Service Pro

★★★★★
★★★★★
(1)
Service Pro, MSI Data’s flagship field service software, provides an easy to acquire and easy to deploy solution for managing all aspects of enterprise wide service management, including call center, dispatch, contracts management and spare parts inventory; scheduling optimization and routing; full accounting system integration; and true mobile applications for the workforce, including inspections, field service and field sales. The field workforce automation solutions offered by MSI Data are
Client OS
Windows, macOS, Web
Deployment
Cloud or On-Premises
ServiceTrade Screenshot

ServiceTrade

★★★★★
★★★★★
(3)
ServiceTrade is a mobile software for commercial service contractors that helps create more revenue and satisfied customers. The software improves your business performance by increasing each technician’s productivity with better routes and real time updates to customer and work order info. The solution also allows for easily scheduling and job prioritization, which includes overdue work, job statues, repair opportunities, and quote status. [[toc]] @vimeo The features of ServiceTrade include:
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$79/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Simpro Screenshot

Simpro

★★★★★
★★★★★
(5)
Simpro is a job management software designed for the trades and services industry. Created by trade contractors, for trade contractors, it integrates field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. This software is tailored to manage business complexities such as franchises, multiple companies, or locations, while maintaining simplicity in its operations.
Client OS
Web
Deployment
Cloud Hosted
Workiz Screenshot

Workiz

Workiz helps thousands of field service professionals run more profitable, five-star operations. Uuse Workiz to get paid faster, win more jobs and get more five-star reviews. Track all aspects of your business, from scheduling, to invoicing in real time, receive payments, eliminate employee theft, boost your advertising effectiveness and create reports, on desktop, tablet or mobile. Our team helps you get set up and see results in just days. Get support on any device, and run business from
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$50/month
Client OS
Web
Deployment
Cloud Hosted
Service Fusion Screenshot
Service Fusion is a field service software solution that makes it easy to manage customer accounts, create accurate estimates, dispatch technicians, and send invoices. A key feature is its simple estimate creation capability which allows businesses to create accurate estimates efficiently and quickly. Optional GPS fleet tracking helps fleet managers maintain control and ensure timely service delivery. Service Fusion’s integration with QuickBooks is particularly noteworthy, allowing for syncing of clients, services, products, invoices, payments, and deposits.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$195/month
Client OS
Web
Deployment
Cloud Hosted
Smart Service Screenshot

Smart Service

★★★★★
★★★★★
(1)
Smart Service is a QuickBooks scheduling software that lets you add scheduling, dispatch, and more to QuickBooks. This field service software helps turn your QuickBooks into a single, seamless software and supports QuickBooks Pro, Premier, Enterprise and Online. Smart Service can be used in a multitude of industries, inlcuding HVAC and plumbing, fire protection, garage door installation, and more. Drag and drop scheduling capabilities help you schedule recurring work, emergency work, and wait
Client OS
Windows
Deployment
On-Premises
Fieldwork Screenshot

Fieldwork

★★★★★
★★★★★
(2)
Fieldwork is a cloud-based field service solution that helps businesses schedule jobs, manage employees, and monitor business performance. Multiple plans are available to cater to service companies of any size from solo entrepreneurs to large enterprises. Video Overview ; Features Solo Plan and Above ;; Startup Plan and Above ;; Business Plan and Above ;; and Pro Plan ;. ; Pricing ; and Target Market . Video Overview ; Features Solo Plan and Above ;; Startup Plan and Above ;; Business Plan and
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$39/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Synchroteam Screenshot

Synchroteam

Synchroteam is a leading cloud-based field service management software. It’s designed to help the energy, maintenance, and telecoms industries with real-time mobile employee management. Schedule and dispatch; Mapping and GPS tracking; Field service CRM; Job management and reporting; Inventory management; Invoicing; and API. Synchroteam has one pricing plan with two payment schedules: annual or monthly. Pay $22 per user per month on the annual plan for a 205 saving over the $28 per user per month
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$22/user/month
Client OS
Web
Deployment
Cloud Hosted
Square Appointments Screenshot

Square Appointments

Square Appointments is an excellent choice for businesses already using Square software and tools. It’s also great for single-user accounts, as Square does not charge a subscription fee but takes a set commission on charges. And unlike most other appointment scheduling software, Square Appointments offers the same features and benefits at all subscription levels. Free customer booking website; Integrated payments; Automated text and email reminders; and No-show protection. The cost of Square
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$50/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Calendly Screenshot

Calendly

Calendly is a comprehensive appointment scheduling software, especially effective for outbound teams. Calendly curates clients’ experiences, allowing them to select appointments with certain individuals, teams or the next-available representative. Calendly then sends automated outbound reminders, which reduces no-show rates. It also sends inbound reminders, to make sure staff are fully prepared for each appointment. And Calendly helps avoid burnout, by capping the number of meetings per day for
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$10/user/month
Client OS
Web
Deployment
Cloud Hosted
Appointy Screenshot

Appointy

Appointy is a full-service appointment scheduling software. Businesses can accept bookings, manage staff, review clients, generate reports and more from a single service. Appointy is also a great marketing tool. It offers the ability to promote online sales, track email campaigns, send automated messages for customers to give feedback and leave reviews, and more. It also integrates well with existing social media presences, adding tools to book through Facebook or Instagram. Social media
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$19.99/month
Client OS
Web
Deployment
Cloud Hosted

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