JDA Portfolio Workforce Management

Your workforce is your largest expense after inventory. Yet, effective workforce management is a constantly evolving challenge. Bring your operations more in line with your leanest competition with Workforce Management. This proven solution offers best-of-class capabilities for budgeting, forecasting, scheduling, time and attendance, labor tracking, operations management, corporate reporting and workforce interaction via web portals. Workforce Management delivers tangible savings along with enhanced operational performance, employee satisfaction and overall customer satisfaction.

Based on a long history of reducing labor costs while improving customer service levels, Workforce Management is tailored to meet the specific needs of retailers demanding a high return on investment. In addition to driving more accurate payroll, you’ll reduce over- and under-staffing. By synchronizing your minimum and maximum levels with expected sales and traffic patterns, you’ll also increase customer service to drive sales.

Key Capabilities of Portfolio Workforce Management (Workforce Management):

• Projections using general ledger history to predict revenue
• Forecasting using point-of-sale (POS) data to predict customer traffic patterns
• Scheduling using advanced algorithms and combining projection and forecast data to determine the optimum schedule to meet traffic demands
• Time and Attendance facilitating recording and tracking of labor hours
• Corporate Reporting for analyzing labor operations
• Operations Management providing managers with exceptions and alerts such as overtime, absences and union or labor law violations, and also handling task management
• Employee Portal enabling employees to check schedules, request time off, request a shift change and communicate with supervisors