Ability Order Management System

Ability OMS is our innovative and comprehensive order management system developed for multichannel commerce operations. This state-of-the-art software streamlines the order entry, inventory, shipping and customer data process from all channels seamlessly, simplifying workflow and letting management focus on business growth. The retail store, website, catalog and phone sales channels all become linked, resulting in a truly complete back-end solution. By pairing Ability OMS with Ability Commerce’s SmartSite, retailers can streamline the entire ecommerce process with just a few clicks.

Ability OMS Key Features

1. Intelligent Integration

• No manual involvement
• Customer records can be changed across all sales channels
• Website orders are instantly pushed from the site to the order management system

1. User-Friendly Interfaces

• Search for customer and product information quickly and easily with detailed easy to use screens

1. Inventory Management

• Retailers can pull up pending sales and receive status updates on number of items available in the warehouse
• Inventory pages let businesses group media files to help customer service representatives access product information quickly

1. Customization

• Tailor the software to fit your needs with templates

1. Dynamic Kits and Static Kits

• Group several items together for easy managing and shipping of several products
• The multiple items are interchangeable and final cost is quickly calculated for both business owners and customers

1. Personalize Items

• Customize templates to include preferred text, colors pictures and additional fields for a specific vendor, customer or product line

1. Front-end Integration

• Allow for easy synchronization to your website and eliminate information transfer problems