9.0
Editor’s Rating:
Best Overall
DonorSnap: Donation Acknowledgement Letters
DonorSnap
  • No extra fees for support or training
  • Unlimited users included with subscription
  • Low payment processing fees
8.0
Editor’s Rating:
Best for Small Nonprofits
Bloomerang: Online Giving Main Donation Page
Bloomerang
  • Easy to customize
  • Strong training and support
  • Easily grow into a paid version
8.2
Editor’s Rating:
Best for Churches
Servant Keeper: Contributions Dashboard
Servant Keeper
  • Keeps member and giving records organized
  • Responsive customer service team
  • Includes financial reporting tools

Donor management software streamlines fundraising and administrative tasks for nonprofits by managing donor databases, tracking donations and campaigns, and processing payments. It supports the organization’s mission and operations through enhanced donor engagement and retention.

We’ve compiled a list of top donor management systems from our independent research and review process to help you find the best solution for your organization:

1 DonorSnap - Best Overall

Why We Chose It: One popular piece of donor management software is DonorSnap, a cloud-based solution available through an affordable monthly subscription fee. DonorSnap gives NPOs complete control over their donor database, making it easy to manage and reach out to thousands of donors instantly. In addition to standard features like pledge tracking, donation entry and acknowledgment, and comprehensive reporting, DonorSnap also offers direct integration with QuickBooks for enhanced accounting and fundraising capabilities.

DonorSnap pricing starts at $39 per month. A tiered price list allows you to customize costs based on the number of donor contacts being tracked.

Best Overall:
DonorSnap
★★★★★
★★★★★
(5)

DonorSnap: Donation Acknowledgement Letters
DonorSnap: Contacts List Editing
DonorSnap: Customizable Dashboard
DonorSnap: Sales Report
DonorSnap: Contacts List
DonorSnap: Customizable Dashboard
DonorSnap: Email Acknowledgement
DonorSnap: Standard Reporting
What We Like
Low payment processing fees
Mass emails and website booking forms
No Extra Fees For Support/Training
What We Don’t Like
Cumbersome updates
Difficult to import data from other programs
Learning curve with reporting tool
Overview
Price Range: $$
Starting Price: $50/month
Client OS: iOS, Web
Deployment: Cloud Hosted

2 Bloomerang - Best for Small Nonprofits

Why We Chose It: Bloomerang is an online donor management software solution advertised specifically for small to mid-sized nonprofits. The system empowers organizations to improve donor engagement and donor retention. Bloomerang features interactive dashboards, giving summaries, constituent timelines, email communication tools, and more. Integrating your website with Bloomerang allows you to provide online giving with custom donor forms and event registration.

Bloomerang offers a free version for very small nonprofits that need to store up to 250 records. Paid plans start at $125 monthly for small, growing nonprofits and larger organizations.

Best for Small Nonprofits:
Bloomerang
★★★★★
★★★★★
(3)

Bloomerang: Online Giving Main Donation Page
Bloomerang: Constituent Summary
Bloomerang: Dashboard
Bloomerang: Online Giving Donation Plugin
Bloomerang: New Recurring Donation Payment
Bloomerang: New Pledge Schedule
Bloomerang: New Pledge
Bloomerang: Reports
Bloomerang: Reports Template
Bloomerang: New Recurring Donation Schedule
What We Like
No cap on users
Unlimited online giving pages/forms
Strong training and support
What We Don’t Like
No email marketing in free version
No mobile app
Overview
Price Range: $
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted

3 Servant Keeper - Best for Churches

Why We Chose It: Servant Keeper is a nonprofit software solution designed specifically for churches. This solution includes donor and membership management, sacrament tracking, child check-in and security, real-time reporting, and more. Servant Keeper also gives ministries strong donor and contribution tracking tools.

Churches can choose from on-premises or cloud-based solutions. Servant Keeper has a few apps for mobile devices, including Mobile Ministry, Attendance, Member Profiles, Online Office, and Online Directory. The cloud-based solutions start at $64.99 per month with unlimited users.

Note: Additional church accounting software options are available for faith-based organizations.

Best for Churches:
Servant Keeper
★★★★★
★★★★★
(3)

Servant Keeper: Contributions Dashboard
Servant Keeper: Parish Member Information Page
Servant Keeper: Account Lookup Page
Servant Keeper: Picture Report Manager
Servant Keeper: Main List
Servant Keeper: Individual Profile
Servant Keeper: Email Merge
Servant Keeper: Contribution Entry
Servant Keeper: Attendance Tracking
What We Like
Includes financial reporting tools
Customizable management features
Comprehensive member tracking
What We Don’t Like
Potential learning curve, espeically for users with limited digital proficiency
Extra charges for technical support
Overview
Price Range: $$
Starting Price: $64.99/month
Client OS: Windows, macOS, Web
Deployment: Cloud or On-Premises

4 Donorbox - Best for Free

Why We Chose It: Donorbox is a fundraising tool that allows organizations to collect payments through an online donation form embedded on your website or via a popup widget. Donors can choose from various payment methods, including credit cards, PayPal, ACH Transfers, Apple Pay, and Google Pay.

Donorbox is free for nonprofits with less than $1,000 monthly raised donations. For organizations that collect more, payment plans start at $139 per month. Stripe and PayPal payment processing fees will be incurred for any plan.

Best for Free:
Donorbox
★★★★★
★★★★★
(5)

Donorbox: Supporters Page
Donorbox: Mail Center
Donorbox: New Group Creation Page
Donorbox: Donor Information Page
Donorbox: Single Donation Group Members Page
Donorbox: Donation Groups Page
Donorbox: New Campaign
Donorbox: New Campaign Amount Setup
Donorbox: Example Website Donation Ask
What We Like
Free for Organizations Raising Under $1,000/month
Multiple Donation Payment Methods Available
Salesforce Integration
What We Don’t Like
Extra Fees For PayPal and Stripe Payment Processing
Customization Limitations
Overview
Price Range: $$
Starting Price: Free
Client OS: Web
Deployment: Cloud Hosted

5 Blackbaud Raiser’s Edge NXT - Best Cloud-based Option

Why We Chose It: Blackbaud Raiser’s Edge NXT is a fundraising software with donor management capabilities. The cloud-based platform provides accessibility to users from anywhere and on any device.

Cultivation tools, smart recommendations, data enrichment services, email campaigns, and integrated multichannel techniques enable nonprofits to effectively identify growth opportunities, engage with supporters, and optimize their fundraising efforts. Moreover, its analytics and reporting capabilities help organizations make data-driven decisions, enhancing donor retention and acquisition efforts.

Best Cloud-based Option:
Blackbaud Raiser’s Edge NXT
★★★★★
★★★★★
(4)

Blackbaud Raiser’s Edge NXT: Blackbaud Raiser's Edge NXT
Blackbaud Raiser’s Edge NXT: Blackbaud Raiser's Edge NXT
Blackbaud Raiser’s Edge NXT: Blackbaud Raiser's Edge NXT
Blackbaud Raiser’s Edge NXT: Blackbaud Raiser's Edge NXT
Blackbaud Raiser’s Edge NXT: Blackbaud Raiser's Edge NXT
Blackbaud Raiser’s Edge NXT: Constituents
Blackbaud Raiser’s Edge NXT: Contact Information
Blackbaud Raiser’s Edge NXT: Analyze Fundraising
Blackbaud Raiser’s Edge NXT: Fundraising Overview
What We Like
Automatically processes recurring gifts
Includes role-based work centers
Integrated data appends for list maintenance
What We Don’t Like
Costly training and support
Some inaccuracies tracking consecutive donor years within profiles
Viewing outstanding pledges can be challenging
Overview
Price Range: $$
Starting Price: $4,000/year
Client OS: Web
Deployment: Cloud Hosted

6 Little Green Light - Most Flexible Pricing

Why We Chose It: Little Green Light is a donor and customer relationship management solution. To meet the low operating costs of NPOs, the monthly subscription plans are based on the total number of constituents, allowing organizations to scale their usage as they grow. This pricing flexibility can appeal to smaller nonprofits or those on a tight budget.

Custom report generation allows organizations to tailor their reporting needs, while the Flex Importer feature simplifies data imports, making it versatile for various data sources. Little Green Light’s integration with essential web-based services such as PayPal, Wufoo, MailChimp, and Constant Contact enhances its utility for nonprofit operations.

Most Flexible Pricing:
Little Green Light

Little Green Light: Recurring Donation Form
Little Green Light: Email Template
Little Green Light: Constituents
Little Green Light: Constituent Categories
What We Like
Integrations with PayPal, MailChimp, and more
Flex Importer to simplify data import
Custom report generation
What We Don’t Like
Limitations to complex reports
Form module does not allow for custom domain names
No fundraising functionality
Overview
Price Range: $$
Starting Price: $45/month
Client OS: Windows, Web
Deployment: Cloud Hosted

7 Neon CRM - Best CRM Tools

Why We Chose It: Neon CRM is a CRM intended for nonprofit organizations. Workflow automation and smart deduplication, which can significantly reduce manual data entry and maintenance, allow organizations to allocate more time and resources to their core mission.

The software also offers flexible pricing options, making it accessible to organizations of various sizes and budgets, starting at $99 monthly for the Essentials Light package. There are also higher-cost plans which offer additional functionality.

Best CRM Tools:
NeonCRM
★★★★★
★★★★★
(3)

NeonCRM: Events Management
NeonCRM: Account Page
NeonCRM: Custom Form Builder
What We Like
Flexible pricing options
Uses smart deduplication to limit manual data entry
Customizable reports
What We Don’t Like
Support is a separate charge
Built-in email template tool can be complex
Customizing reports can be challenging
Overview
Price Range: $$
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted

8 Bonterra Guided Fundraising - Best for Omni-channel Marketing

Why We Chose It: Donorbox, formerly Network for Good, is a one-stop solution for nonprofits to streamline their operations. Omni-channel marketing tools support all kinds of digital fundraising campaigns.

The many donor management features, including smart donor databases, custom contact profiles, and effective communication tools, empower organizations to build stronger donor relationships. The integrated fundraising, event management, and reporting capabilities help organizations make data-driven decisions.

Best for Omni-channel Marketing:
Bonterra Fundraising and Engagement
★★★★★
★★★★★
(4)

Bonterra Fundraising and Engagement: Dashboard for Donor Management
Bonterra Fundraising and Engagement: Fundraising Tools
Bonterra Fundraising and Engagement: Email Template
Bonterra Fundraising and Engagement: Donor Profile
Bonterra Fundraising and Engagement: Bonterra Fundraising and Engagement Emailing
Bonterra Fundraising and Engagement: Workflow Setup
Bonterra Fundraising and Engagement: Campaign Overview
Bonterra Fundraising and Engagement: Event Management
Bonterra Fundraising and Engagement: Auction Management
Bonterra Fundraising and Engagement: Customized Fundraiser
Bonterra Fundraising and Engagement: Bonterra Fundraising and Engagement
What We Like
Offers donor segmentation, personalized communications, and automated engagement workflows
Advanced reporting and dashboards show donor behavior and fundraising trends
Mobile access for fundraisers and donors
What We Don’t Like
Pricing requires consult call
Current users experienced price increases after the acquisition
Some users experience slower response times
Overview
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

9 DonorPerfect - Best Customization Options

Why We Chose It: DonorPerfect is an adaptable and cost-effective donor management solution. One notable advantage we found is the high level of customization, allowing screens, fields, and reports to meet an organization’s specific needs. This flexibility ensures NPOs can have a tailored solution while benefiting from the simplicity of a ready-to-install system.

DonorPerfect offers a range of pricing plans, making it accessible to organizations of varying sizes and budgets, starting as low as $99 per month for the Lite plan with 1,000 records. However, the need for additional add-ons might make GiveSmart too expensive for smaller nonprofits.

Best Customization Options:
DonorPerfect
★★★★★
★★★★★
(4)

DonorPerfect: Constituent Contact Information
DonorPerfect: Monthly Giving
DonorPerfect: Monthly Giving Payments
What We Like
All versions include unlimited users
Robust CRM with fundraising capabilities
Integration with Constant Contact and QuickBooks Online
What We Don’t Like
Difficult to consolidate donor records
Expensive for small nonprofits due to add-ons required
Requires significant level of training to be proficient
Overview
Price Range: $$
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted

10 GiveSmart - Best Mobile Tools

Why We Chose It: GiveSmart is a fundraising and donor management solution with features like mobile bidding, text-to-donate, and live event streaming. This flexibility enables nonprofits to enhance fundraising events and create interactive and exciting experiences for donors and supporters.

GiveSmart supports virtual and hybrid fundraising events, making it adaptable to various fundraising needs and situations. The payment processing integrations, including options like Apple Pay and PayPal, simplify giving for donors.

Best Mobile Tools:
GiveSmart
★★★★★
★★★★★
(3)

GiveSmart: GiveSmart Event Home
GiveSmart: GiveSmart Sponsorships
GiveSmart: GiveSmart
GiveSmart: GiveSmart Items for Bidding
GiveSmart: GiveSmart Item Details
GiveSmart: GiveSmart Live Activity Stream
GiveSmart: GiveSmart Events
GiveSmart: GiveSmart Revenue
GiveSmart: GiveSmart
GiveSmart: GiveSmart Top Items
GiveSmart: Real-Time Fundraising Event Details
GiveSmart: NEW Backstage Analytics Feature
GiveSmart: Campaign Donation Options
What We Like
Multiple payment processing integrations
Reporting includes Google Analytics
Live-event video streaming
What We Don’t Like
Occasional glitches with donation item entries and photo uploads
Some limitations in display customization
Requires consult call for pricing
Overview
Client OS: Web
Deployment: Cloud Hosted

What is Donor Management Software?

Donor management software makes it possible for nonprofit organizations (NPOs) to manage, track, and execute strategies to engage and retain donations. Donations are a vital component of any NPO, and software enables users to take more control over their donor database. By tracking and analyzing a donor’s transaction or communication history, donor management software helps create targeted email marketing campaigns to encourage online donations, in-person attendance at fundraisers, and more ways of giving.

With the right donor management software, NPOs can make it easy for any number of users or volunteers to take advantage of powerful donation tools. Analyze canvassing trends to identify areas of success and opportunity in fundraising. And with powerful communication tools like email campaigns, mail-merged letters, and financial contribution statements, staying in touch with donors is easier than ever before.

What to Look for in Donor Management Systems

Feature Description
Customizable Donor Profiles Create any custom field of information you feel would be beneficial to track, such as contact information, gift sizes, date of last gift, campaigns contributed to, payment methods, recent communication efforts, and more.
Dashboard Views Gain a complete overview of your data that will show ongoing trends on donation pages and allow for better decision-making in future campaigns.
Prospect Research Integrations Import prospect lists and turn them into internal data in your donor management program. This will help identify areas to target and prospects that need to be worked on.
Matching Gift Searches Cross-check a donor’s place of employment to identify any employment gift matching opportunities.
Mailing Lists Management Create a direct mail campaign or an email campaign by utilizing donor information, which can encourage crowdfunding and peer-to-peer fundraising efforts.
Document Management Share documents with your team regarding specific donations, contribution campaigns, or specific trends that may be noticed over time.
Online Fundraising Link a donation page with your company website to accept pledges and donations online. Additional capabilities include allowing donors to register for fundraising events and send reminders about upcoming events.
DonorSnap Software
DonorSnap provides an easy-to-use dashboard for reviewing donor information and other campaign details.

Key Donor Management Platform Benefits

Ever wonder how to keep track of donors? Need a way to contact your past volunteers? NPOs depend on affordable software solutions to manage, improve, and maintain fundraising efforts.

Here are some key benefits donor management software offers its users:

  • Comprehensive contact management: Acting like a customer relationship management (CRM) solution, donor management software allows NPOs to manage all donor contact records to ensure information is complete and up to date. Data from numerous spreadsheet or database sources can be imported and combined by reporting tools, making it easy to remove or merge duplicate entries, search names and addresses, and more. Nonprofit CRM can also directly link individuals, highlighting their relationships and affiliations.
  • Better donor communication: Donor management software can turn your donor database into a full communications platform. Email integrations with popular solutions like Constant Contact send acknowledgment letters in batches, distribute contribution statements, and share online fundraising campaigns. Messaging capabilities also make it possible to import data from Excel, generate mailing labels, mail merge letters, and fix duplicate entries.
  • Improved donor analysis: Use complex logic queries to get the most out of any donor database. NPO software can identify metrics like donation history to improve outreach
  • Easy form creation: Whether it’s to gather contact information, recruit volunteers, or solicit and receive donations, donor management software lets NPOs easily create responsive web forms from templates that can be shared through email and social media links.
  • Tracking, allocating, and managing volunteer work hours: Many NPOs depend on the generosity of volunteers to help carry out administrative and fundraising tasks. Donor management software helps volunteer workers perform their tasks.
  • Increased accuracy: Create a centralized hub for all donor-related activities. Any separate databases, spreadsheets, address books, and payment systems can be linked into one common system to track donors. Doing so can greatly improve accuracy and transparency throughout the donation process, reducing human error.
DonorPerfect Fundraising Software
DonorPerfect includes important constituent contact information.

What Type of Software Fits Your Organization?

The best donor management software for your organization depends on the size of your NPO operation. While every NPO needs a set of tools to manage and track donations and donors, not every organization needs a larger, more comprehensive standalone solution:

  • Startup or small NPOs may want to consider donor management software that integrates with many small businesses’ existing solutions, such as QuickBooks.
  • Medium-sized NPOs with a fair number of volunteers and donors should consider solutions that make it easier to parse growing donor databases for better management of donation tracking.
  • Large or enterprise-level NPOs should embrace complete donor and volunteer management solutions to track large numbers of volunteers, donors, and events, coupled with cloud-based features to enable access and management on the go from your mobile device.

Many fundraising platforms have basic donor features, which could negate the need for a standalone donor management tool. However, suppose your nonprofit wants to record the long-time giving history of the donor base, encourage monthly donations, and use a more involved marketing plan for peer-to-peer fundraising. In that case, you’re better off with a dedicated donor management system.

Does QuickBooks have Donor Management Tools?

QuickBooks software does not include a specific donor management tool in its base package. Instead, QuickBooks recommends looking into other systems, especially if you anticipate tracking each donor touchpoint and not just each donation.

Bloomerang Fundraising Software
Bloomerang fundraising software is recommended for smaller nonprofit organizations.

How Much Does Donor Management Software Cost?

One common issue for many NPOs is the cost of adopting new donor management software. As many nonprofits run on tight budgets, large investments in new solutions can prove costly and potentially unaffordable. Cloud-based solutions are becoming more affordable through subscription pricing.

It’s no surprise most NPOs prefer low-cost options. SaaS subscriptions are available for as little as $9 per month while others are $200 per user per month. Some charge annually to keep operational costs down throughout the year. The more users you have, whether employees, volunteers, or donors, the more expensive software will be.

Fortunately, there are several free options available. Some products are free-to-use for startups or smaller organizations, while others have paid features for additional functionality. Actual costs may depend on the size of your organization or how much you receive in donations weekly, monthly, or annually.

Donorbox by Rebel Idealist
Donorbox is a free software for organizations collecting under $,1000 per month.

While nonprofit organizations have a different purpose than for-profit businesses focused on returning value to their shareholders, that doesn’t mean they’re not responsible for managing complex and intricate financial scenarios. Nonprofit organizations must have the right tools to manage their financial matters properly, from grants to recurring gifts.

One of our surveys identified the latest market trends in donation management software:

Software Connect study showing usage rates of software management tools among non-profits for fundraising
  • 51% of nonprofits already use a donor/contribution management software: Fundraisers rely on three main types of software tools above others for managing their efforts: productivity apps, contribution management, and general accounting software.
  • Online fundraising: Raising money online has become a popular and convenient way of soliciting donor funds. Fundraising software makes it easy to share social media links to campaigns for donations, process payments, and automate recurring gifts.
  • Cloud-based software: Many donor management software platforms are now being offered as a cloud-based software as a service (SaaS). Donor data stored with SaaS software, charged annually or monthly, can often be accessed anywhere, enabled through a web browser or desktop and mobile apps.
  • Mobile giving apps: Remote access now means apps are making it more convenient for donors to give from their phones. Dedicated apps available through the Apple or Android stores can increase potential giving.
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