Infor vs SAP - 2020 ERP Software Comparison Guide

By Russ Davidson • Updated on June 12th, 2020
LinkedIn

Infor has been around in some capacity since 2002 but has been one of the leaders in cloud-computing since 2010 when they begin an aggressive push towards modernizing their product lines and providing a solution for virtually every industry. Today, their CloudSuite line of ERP software options includes over a dozen sub-industry solutions for manufacturing, distribution, field service, and consumer packaged goods (CPG).

Likewise, SAP has been a leader in business applications since the launch of its first ERP system in 1972. Today, the company has over 425,000 customers in over 180 countries and employs over 100,000 people worldwide. They offer dozens of ERP solutions for seemingly every size of business and every type of industry.

If you’d like, feel free to skip ahead to our individual reviews of Infor and SAP software offerings:

Companies like Infor and SAP have traditionally been leaders in enterprise resource planning (ERP) with large and seemingly complicated systems. Over time, small businesses desired to find an ERP system that helped streamline their workflows and business processes, provide visibility into their workflows, and give better financial planning and decision-making.

This meant the number of companies looking for enterprise software was growing, and companies such as Infor and SAP needed to adapt. Many businesses desired to find a suitable ERP solution for a number of reasons:

  • Over-reliance on 3rd party applications
  • Data kept in disparate systems
  • Desire to move from an on-premise deployment to the cloud
  • Looking for something less expensive

Companies may research on their own and notice Infor and SAP coming up a lot. When comparing Infor vs SAP products, you might notice a large amount of overlap when it comes to functionality. So how do you choose which is right for your organization?

Infor Software Comparison

Infor ERP software is available for almost every industry, in part due to the number of acquisitions they’ve been a part of since their inception in 2002 as Agilsys and ultimate rebrand to Infor in 2004. Today, Infor provides ERP software to over 68,000 organizations worldwide. This is largely in part to their large network of software partners. With over 2,100 ERP vendors selling their product in 47 countries, Infor is consistently a vendor that companies consider when changing ERP systems.

Below you’ll find our side-by-side comparison of Infor CloudSuite Industrial, Infor CloudSuite Field Service, and Infor CloudSuite Distribution. This includes a look at their deployment options, their pricing levels, and more.

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Infor CloudSuite Industrial (SyteLine)
Infor CloudSuite Industrial (SyteLine) Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25,000/user (perpetual license)
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Infor CloudSuite Industrial (formerly Infor SyteLine) enables the processes you need to accelerate production and meet customer demand more quickly. The solution lets you plan and schedule order by order, increase forecasting speed and accuracy, minimize error-prone manual steps, deliver orders on time, and reduce inventory levels and shortages.
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Infor CloudSuite Field Service
Infor CloudSuite Field Service Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Infor CloudSuite Field Service (formerly Infor Service Management) is a fully integrated solution offering advanced service-focused functionality. The solution empowers field technicians to quickly process assigned activities on any device, accurately track materials and costs, gain easy access to relevant documents, generate visit reports and enable approval signatures via technician’s mobile device.
Infor CloudSuite Distribution
Infor CloudSuite Distribution Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web
Deployment
Cloud or On-Premises
Infor CloudSuite Distribution (previously Infor Distribution SX.e) is a robust distribution management solution designed to automate core materials management, financial/transaction management, and sales operations. The solution enables distributors with complex product lines and large numbers of customers and/or suppliers to efficiently increase inventory turns and maximize margins.

Infor CloudSuite Industrial

Infor CloudSuite Industrial provides end-to-end visibility into your company’s supply chain. For many years this product was known by Infor Syteline. Today, you still may see people refer to it as such. Whatever it’s called, Infor CloudSuite Industrial is a top choice by manufacturers all across the globe.

The manufacturing ERP software will coordinate all of your manufacturing data in the cloud, all while ensuring software security and reliable, off-site access to the application. Data can be fed into the ERP so we can proactively maintain the units, and offer a cost-effective and complete managed service to our customers.

Infor CloudSuite Industrial (SyteLine)
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Product Configuration
Inventory
PL Projection
Estimate
Customer Service Homepage
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25,000/user (perpetual license)
Client OS
Windows, Web

The Industrial CloudSuite product helps improve productivity in the back office as well as the manufacturing shop floor. Whether you are a discrete or process manufacturer, you’ll be able to take advantage of predictive analytics and lean production tools.

The core capabilities offered through Infor CloudSuite Industrial include planning and scheduling (such as finite capacity planning) and quality and service management (such as continuous improvement).

Infor CloudSuite Industrial Inventory
Maintain inventory in Infor CloudSuite Industrial.

Infor CloudSuite Field Service

Infor CloudSuite Field Service is the field service management offering that helps empower teams with access to data in the field. Your technical field staff needs to be as responsive as they can without sacrificing time using a complicated system. Field technicians can become powerful sources of data in the field, which can lead to your company providing better work and better customer service.

Any worker in the field with access to a device can quickly process activities conducted on the job site. This can help accurately track materials being used to complete projects and the costs associated with them. Workers can also punch in and out for the day when arriving on-site, which can improve payroll management and job costs.

Infor Service Management
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Service Schedules
Rental Counter
Social Objects
Service Orders
Customer Service Manager
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web

As a fully integrated field service software, you won’t require a separate accounting software or other disparate systems to round out the offering. Service technicians will be able to complete service orders, employees will be able to answer customer concerns, and managers can analyze data for growth opportunities.

Common features include work orders, scheduling/dispatching, service contract management, rental management, service history, and warranty and claims management.

Infor Service Management Service Schedules
Manage service schedules in Infor Service Management.

Infor CloudSuite Distribution

Infor CloudSuite Distribution (formerly known as Infor Distribution SX.e) was built exclusively for wholesale distributors. The software provides automated control across the core areas of a distribution business: materials management, financial and transaction, and sales operations. Once these areas are improved, your business will be able to better focus on optimizing customer service, getting a better grasp to you inventory levels, and increasing productivity and profitability.

Infor aims to reduce transaction costs by better management of repeat buyers who create a consistent flow of similar or releated orders. This increased level of automation can leads to fewer errors due to the lack of manual processes that need to be completed to fulfill orders.

Some of the most discussed benefits of Infor CloudSuite Distribution include reducing backorders, improving on-time delivery to customers, and a demand dashboard that can improve your purchasing process through color-coded notifications.


Order Entry
Demand Order Entry
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web

Infor has had, or at some point acquired, a number of distribution software throughout their history as a company. If you are a previous user of Infor Distritbution A+ or Infor Distribution FACTS, you will likely be urged to move to the CloudSuite Distribution system the next time you discuss potential updates or have any serious issues with your legacy ERP system.

The former SX.e system is a great way to keep track of pricing, inventory, and other key features desired by a distributor. It can keep records of a number of different statistics related to the purchasing process in order to ensure you are fulfilling orders as quickly as possible. Outside of core supply chain management software features, it can also improve your warehouse management, manage your vendors, and handle service and repair of machinery and equipment.

Infor CloudSuite Distribution Order Entry
Enter orders and plan routing in Infor CloudSuite Distribution.

SAP Software Comparison

ERP solutions from SAP give your business access to tools designed to simplify your business processes and gain an advantage over your competitors. This is provided through integrated financial management, supply chain management, and CRM tools. Most SAP ERP software is scalable, allow you to adjust the package towards your unique needs.

Regardless of the size of your business, SAP has a worldwide ecosystem of over 21,000 partners that can help you buy, build, implement, service, support, and run the SAP solution that best fits your unique needs. For small and midsize (SME) businesses that have concerns working with such a large company, SAP provides local partners that can help you face-to-face and handle local regulations.

Below you’ll find our side-by-side comparison of SAP Business One, SAP ERP, and SAP S/4HANA. This includes a look at their deployment options, their pricing levels, and more.

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SAP Business One
SAP Business One Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/year/user
Client OS
Windows
Deployment
Cloud or On-Premises
A comprehensive business management capabilities for small and medium-sized companies. This system provides integrated departmental support for finance, sales, supply chain management, production, project management, and production processes.
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SAP ERP
SAP ERP Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows
Deployment
On-Premises
An on-premise ERP system for larger enterprises. SAP ERP can work in any area across your operation, including manufacturing, procurement, sales, finance, HR, and more. SAP ERP has been used in over 25 different industries and is available in 37 different languages
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SAP S/4HANA
SAP S/4HANA Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web
Deployment
Cloud or On-Premises
An intelligent, integrated ERP system that runs on an in-memory database, SAP HANA. It offers a personalized user experience with SAP Fiori. Deployable in the cloud or on-premise to help drive instant value across all lines of business and industries. Gain real-time insight on any data to plan, execute, predict, and simulate on the fly.

SAP Business One

SAP Business One is an affordable and easy-to-implement business management solution designed specifically to meet the needs of growing small companies. Your managers will have on-demand access to critical real-time information through one single system containing financial, customer relationship management, manufacturing, and management control capabilities.

Most SAP products such as SAP Business One were originally intended to be on-premise. SAP has evolved and now has a large library of cloud ERP software that can be externally hosted if the user chooses. SAP Business One is one of those options.

SAP Business One
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Enterprise Search
Cash Flow
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/year/user
Client OS
Windows

Some users claim SAP Business One provides a lack of flexibility to choose what you want. Many small and medium businesses desire an ERP that lets them pick and choose the modules or functions they want and leaving out anything else. SAP Business One does not give you this choice, with the exception of being able to drop the CRM application.

SAP Business One has a reputation as a proven software solution backed by a more reputable developer. Due to this, they may be perceived as having more stability and experience in ERP compared to others. Which works best for your business will come down to your tolerance levels with affordability, reliability, scalability, and performance.

SAP Business One Cash Flow Forecast
A cash flow forecast in SAP Business One.

SAP ERP

SAP ERP has been one of the most successful on-premise offerings since it’s inception in 2006. With the market share leadership of SAP, it’s marquee ERP software is a very sophisticated product with a wide application breadth.

SAP ERP has made a strong push to use HANA (their in-memory columnar database) as it’s core relational database, which can help CIO’s save money and advanced their Big Data opportunities. The use of the NetWeaver, a tool designed to transfer data between SAP and non-SAP systems, provides master data management capabilities to mobile clients and other applications.

SAP ERP
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Leave Request
Paystubs
Timesheet
Change Request Details
Purchase Order
Sales Order
Production Order
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows

While SAP ERP has tried to become a more mobile product, SAP still lags behind products that market themselves as a cloud-first solution. Trying to use SAP ERP as a mostly-mobile solution is similar to trying to fit a square peg through a round hole. However, with SAP’s industry expertise and corporate visibility, it won’t be long until SAP ERP capitalizes on becoming a top cloud ERP software. But for companies in the market right now, just remember that SAP ERP is thought to be more of a traditional on-premise offering.

Due to the complex nature of SAP ERP pricing, you’ll be hard-pressed to find anything figures online. Many customers may feel like they are being gamed by salesmanship, and a constant stream of updates that have costs associated to them doesn’t bode well for clarity when it comes to the true cost of ownership.

Most SAP ERP vendors will be reluctant-to-share pricing information without any sort of in-depth demonstration. This isn’t alarming; in-fact it’s a rather common practice when it comes to the discussing costs of ERP software. ERP software is modular in nature, and pricing can vary greatly depending on the number of users required. Most SAP ERP vendors will charge varying amounts for the services they offer, and would rather sell you on their company and reputation than a figure you can plug into your budget.

SAP ERP Manufacturing Production Order
A manufacturing production order in SAP ERP.

SAP S/4HANA

SAP S/4 HANA stands for Suite 4 HANA, which is a new generation ERP solution that runs on SAP HANA database architecture. Deployable in the cloud or on-premise, SAP S/4HANA is designed to drive instant value across all lines of business and industries.

When it comes to business intelligence and reporting tools, SAP S/4HANA has a big advantage over Infor software. Things such as analytics, data modeling, and database management are all strong suits of SAP’s HANA in-memory relational database management system.

SAP S/4HANA
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Procurement Overview
Supplier Evaluation
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web

Additional capabilities of SAP S/4HANA include machine learning-enabled business processes, real-time embedded analytics, automated group-wide processes, live material requirements planning, and delivery delay prediction and intelligent remediation.

SAP S/4HANA Procurement Overview
A procurement overview in SAP S/4HANA.

Looking for an ERP system for your organization? Check out our list of the best ERP software. Or get free help from one of our software advisors.

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