ServiceTrade

ServiceTrade is a mobile software for commercial service contractors that helps create more revenue and satisfied customers. The software improves your business performance by increasing each technician’s productivity with better routes and real time updates to customer and work order info. The solution also allows for easily scheduling and job prioritization, which includes overdue work, job statues, repair opportunities, and quote status.

Video Overview

ServiceTrade Features

The features of ServiceTrade include:

Core Application Features

• Map-based scheduler
• Dispatch board
• Technician’s mobile application
• Send online quotes
• QuickBooks integration
• Sage Intacct integration
• Set multiple terms and conditions
• Subcontract work to other vendors
• Support for custom integrations
• Define and manage geographic regions
• Manage multiple company brands
• Generate recurring contract invoices
• Access data warehouse for analytics

Customer Engagement Features

• Service Link after-service report
• Invoice Link electronic invoice delivery
• Upcoming appointment notification
• Technician en route notification
• Service Portal on your website
• Service request forms on your website

Sales Features

• Asset deficiency reporting
• Deficiency status report
• Online electronic quotes
• Quote status report
• Convert approved quotes to jobs
• Salesperson tracking

Customer Success Services

• Technical support
• Certification program
• Remote training
• On-site training
• Data setup
• Digitizing forms
• Advanced integrations

Add-on Products and Services

• Service Timecard technician time tracking
• Service Review subscription
• Custom accounting integration
• PartsLedger parts management application
• ServiceForms application

ServiceTrade Target Market

• Fire Protection
• Mechanical / Commercial HVAC
• Refrigeration
• Electrical
• Commercial Food Equipment
• Kitchen Exhaust Cleaning
• Medical Equipment

Service Trade Accounting Integrations

• QuickBooks
• Sage Intacct
• Deltek + ComputerEase
• Sage 300 CRE
• Sage 100 Contractor

ServiceTrade Pricing

The cost of ServiceTrade starts at $79/technician/month, billed annually. There is a minimum of 5 techs required. The pricing model is dependent on the number of technicians and the number of required features and support level. There is a free trial available. There is no free version available.