A software system designed by Shining Brow Software.
The Service Manager is a solution for field service organizations that provide installation, maintenance and service.
Shining Brow’s Service Manager is designed for service contractors performing frequent and recurring services - typically weekly or monthly. The software helps organizations estimate the cost of providing service, create proposals, administer contracts and bill for services on recurring basis. Recording and tracking labor and route planning tools are vital. The solution provides methods needed to manage un-planned service events and track service history of assets located at customer sites.
The Service Manager helps automate service operations with powerful modules including estimating, proposals, route planning, work orders, scheduling, contract management, profitability analysis, billing and more. The Service Manager can improve productivity and help an organization’s ability to respond to customers with speed and agility.
THE SERVICE MANAGER IS SIMPLE TO LEARN AND USE. It is a powerful tool to help organize information, save time, and manage your service organization with confidence. The Service Manager is designed around a vision of connecting your organization to your customers, connecting your employees to information, and connecting the systems that make your organization run. Nothing can handle more or move as fast. By equipping your organization with The Service Manager, you will have a service management solution that can help you transform the way your company delivers quality service and builds profitable customer relationships.
The Service Manager is the one Field Service Management Solution that can be configured to help you manage all your services: Scheduled or managed services, break-fix repair, installation, service desk contracts, and scheduled maintenance.
Scheduling and Route Planning:
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