An all-in-one ERP platform designed by Aptora for field service management businesses.

Product Overview

Total Office Manager is an all-in-one field service management software. As a fully integrated system, it eliminates the need for multiple solutions for handling administrative and field service operations. Total Office Manager features include appointment scheduling, audit trails, cash flow management, dispatching, estimates, inventory control, purchase orders, proposals, and work orders.


  • All-in-one accounting platform limits the need for data imports/exports
  • Can customize for each user
  • Offers real-time financial and inventory tracking functionality


  • No live tech support
  • Pricing information not provided by the developer

Target Market

Small to medium-sized businesses in the service industry, particularly those looking for an integrated solution for managing various aspects of their business from inventory to finances.

About Total Office Manager

Video Overview


  • A/R Credit: Apply payments to multiple invoices simultaneously while providing quick access to customer notes and transaction history. Flag past-due customers and handle various credit management tasks like finance charges, overpayment credits, and bounced checks.
  • Accounts Payable: Track debts to vendors, including purchase details, due dates, available discounts, and warranty information, aiding in reimbursement for warranty-covered items.
  • Asset Management: List equipment, warranty status, repair history, and vendor information.
  • Certified Payroll: Control labor costs.
  • Contact Management: Includes caller ID, call screening, call record lookup, call logging, complete contact history, contact notes, and quick access to sales and credit history.
  • General Ledger: Create a detailed, service industry-specific Chart of Accounts, which is fully customizable.
  • Inventory: Include unlimited pricing levels, multiple markup methods, and assembly item grouping.
  • Job Costing: Provide detailed job profitability analysis, compares job expenses against revenue, and offers phase-level job breakdown and labor expense tracking.
  • Reports and Analysis: The software includes a range of essential reports with a fast preview engine, search functionality, and customizable printing options, avoiding overwhelming users with unnecessary reports.

Product Overview

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User Reviews of Total Office Manager

Submitted on February 10th, 2021 by Anonymous

The concept behind the software is great, but it is difficult to use, support is unavailable, poorly trained and understaffed and there are constant bugs and work arounds. As I wrote this my company is open and unable to operate because their server went down and tech support is closed so I can’t even notify.

The Good…

Reporting is good.

The Bad…

Lack of support. No live tech support and they are only open until 4pm cst even during outages… Constant bugs glitches and work arounds.

Submitted on June 12th, 2015 by Anonymous

Easy to use accounting, dispatching and scheduling software that truly does it all. It has made our business more productive and efficient. It’s easy to use and Aptora’s support department is really knowledgeable and helpful!

The Good…

Reports and scheduling features

The Bad…