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A property management platform offering Biometric ID Verification.

About IDprop

IDprop automates Property Management workflows, reduces multiple internal and external fraud risks, integrates security, internal controls, permissions and access management and generates significant cost savings. It is simple, quick and intuitive, even without training.

Video Overview

Coverage includes:

  • Leasing
  • Accounting
  • Automated Fees and Invoicing
  • Online Payments
  • Arrears Management
  • Maintenance
  • Compliance
  • Inspections
  • Appraisals

The suite also includes a CRM for Lead Management and handles:

  • Vacancies
  • Bookings
  • Tenant Progression
  • Background Screening with Biometric Identity Verification
  • E-Signing
  • Contracts
  • Separate Dashboards for Property Managers, Owners, Concierge, and Tenants

It handles single and multi-tenanted properties, single owners and multi-owner properties, as well as partial payments.

Sector coverage is comprehensive and includes the full spectrum of Property Management:

  • Self-Storage
  • Residential
  • Single & Multi-Family
  • Affordable Housing
  • Community Associations
  • Student Housing
  • Commercial Property will be added shortly

Examples of Fraud Risk Mitigation:

  • Registered suppliers might collude with staff to raise the price and split the difference
  • Staff might add fake properties, fake owners and use shell companies to wire out funds

The Solution

  • Suppliers fixed and hourly rates must be approved before jobs are offered
  • Spare part pricing must be approved before a job proceeds
  • The property manager is only shown the 3 lowest cost bids
  • Supplier invoices are automated using system pricing
  • Only someone authorized may add new clients and approve new properties
  • Staff claiming commissions (rentals or sales) only state property/storage unit and effective date. They cannot enter sales or rental price in an attempt to inflate earnings

IDprop Features

IDprop provides a comprehensive, cloud-based property management solution, covering:

7 Real-Time Dashboards

  • Separate Dashboards for Property Managers, Owners, Concierge, and Tenants
  • Real-Time Charts & Data
  • Includes useful alerts such as arrears, compliance notices, emergencies and messages

Finance & Payments

  • Accounting (Journal, GL, AR, AP, Trial Balance) Automated Fees: Assign fees and taxes automatically Automated Invoicing & Reminders
  • Online Payments
  • Arrears Management
  • Transaction Management
  • Commission Management

Leasing & CRM

  • Vacancy Management & Bookings
  • Lead Management
  • Tenant Progression
  • Background Screening
  • Biometric ID
  • E-Signing (Rentals and Client Onboarding): More secure than competitors as contracts are not e-mailed with links. External e-mail is insecure. Should an external e-mail be intercepted by hackers, this would disclose personal information of all signers. The contracts are only available inside the secure portal
  • CRM: Access lead and client data easily


  • Secure (Encrypted) Messaging: Each platform user can message other "connected users" (property managers, tenants, owners, suppliers, community managers, concierge) real-time with Inbox, Sent Items and Message Threads
  • Streamline communication and remove redundancy


  • Automated Workflows
  • Fraud checks to prevent collusion and bribery
  • All fees and materials approved in advance
  • Automated bookings, scheduling and supplier invoicing
  • Ratings and feedback

Compliance & Operations

  • Compliance: Automated reminders of expiring certificates and warranties
  • Inspections: Automate check-in and check-out inspections and reports


  • Value and short-list deals (self-storage/commercial)


  • Secure 2-Factor Authentication (2-FA) App: The PIN is neither transmitted nor stored. If a device is lost or stolen the PIN fails after a few incorrect attempts
  • All sensitive and identifying data is encrypted using AES256-Bit encryption

IDprop Target Market

IDprop is suitable for Property and Storage Managers, Building Concierge, Community Managers as well as owners wanting an automated solution to manage their own holdings.

The investor category enables institutions to manage portfolios of assets. Reporting can be tailored to provide benchmarking and performance measurement across other traditional and alternative classes: Please inquire to discuss further.

The software is suitable for firms of all sizes from start-ups to large corporates allowing all companies to scale. UserRoles are defined from front-back office: Property Managers, AdminOps, Finance, Management and so forth. Each user only has access to relevant parts of the system. For example only SeniorFinance may authorise outgoing payments whereas other finance and admin staff may enter expenses or issue payment requests.

IDprop Pricing

The cost of IDpropr starts at $.75/unit/month with a minimum monthly fee of $50. There is no free trial available. There is no free version available.

There are no extra fees for additional users. Where revenues per tenant are generally lower (student/affordable housing and community associations), the pricing is discounted further. There is a minimum set-up fee of $100.

Pricing Tiers

  • Self Storage, Residential, Senior Housing, Single & Multi-Family: $1/Unit
  • Affordable Housing, Student Housing & Community Associations (HOAs & POAs): $0.75/Unit
  • Commercial: $1.10/Unit
  • E-Signing: Unlimited Users + Your Branding + Automated Reminders: $1/Contract

Online Payments

  • OpenBanking (Europe): £0.30/Transaction
  • ACH (North America): $0.50/Transaction
  • Card Fees: Depends mostly on your provider
  • Tenant Screening: Depends on your requirements

Product Overview

User Reviews of IDprop

Submitted on October 12th, 2021 by Dominique

This software is great for us to handle bookings, background checks, onboarding, esigning and managing the properties. We particularly liked their emphasis on security and fraud controls.

The Good…

Emphasis on security and fraud controls. Also easy to use and covers everything.

The Bad…

very happy

Submitted on October 12th, 2021 by Stuart Mitchell

Great property management software. Easy to understand and quick to use.

The Good…

Quick and easy to use

The Bad…

not sure

Submitted on October 12th, 2021 by Alicia Denning

We are using IDprop storage software to manage a few hundred units across a few sites. It helps the business run itself and really frees up my time letting me focus on new acquisitions.

The Good…

Frees up my time. My storage business almost runs itself.

The Bad…

no complaints

Submitted on October 12th, 2021 by Brad Denning

We provide full service Property Management and use IDprop for all our software needs: CRM, lead management, bookings, onboarding, esigning, automatic invoicing, accounting and maintenance. We’ve used all these features. They work well and it’s easy to use. Support is also very good.

The Good…

Easy to use without training. Covers all our needs.

The Bad…

very happy

Submitted on October 12th, 2021 by Clive

Our letting agency sources tenants and manages properties. We had been using multiple software systems none of which were integrated. We selected Idprop to provide an all-in-one system and what a difference. Now we manage CRM, accounting, payments, maintenance etc. all in one platform. Sales, Admin and Management are happy. Owners and Tenants also get their own dashboards and our clients are very pleased with the upgrade. Pricing is remarkably reasonable too.

The Good…

An integrated solution for crm, lead management, bookings, accounting, invoicing, payments and maintenance.

The Bad…

Can’t think of anything

Submitted on October 12th, 2021 by Catherine

I own and manage a couple of Storage Buildings. Idprop was recommended. I was impressed with their ability to customize. AP and AR are simple to manage even for those who aren’t accountants. I get instant insights into leads, vacancies and for the first time my own CRM all in one platform. It also handles bookings and payments. You should definitely check it out.

The Good…

CRM, Vacancy and Lead Management

The Bad…


Submitted on October 12th, 2021 by Vanessa Dalton

My husband and I rent a couple of storage units. We were pleasantly surprised to be given such lovely software with real time charts and data. We get alerts, invoices, payment histories and messaging inside the software.

The Good…

User-friendly, real-time secure messaging, invoices and dashboards

The Bad…

No complaints

Submitted on October 12th, 2021 by Maria Jefferies

I’m a tenant using IDprop software. It’s awesome. I get access to alerts, messaging, can order repairs, check payments and do everything online - no need to call up or wait.

The Good…

Booking repairs online, dashboard with live updates and security: encrypted emails. Surveys are also pretty well-designed. I’m self-employed and get to write off part of my rent so having monthly invoices is also useful.

The Bad…

Can’t think of anything but I can say other places I rented never gave me this kind of dashboard.

Submitted on October 11th, 2021 by Eddie Simons from Private landlord

We run a small portfolio of residential properties and recently changed property manager as we needed real-time data on payments, vacancies, arrears and maintenance. We also wanted to consolidate our communication with the Property Management team and tenants and email securely. Now we get encrypted messaging.

A key attraction for choosing this Property Manager was their use of IDprop software. It covers everything we need and much more. No training was required. It saves us a lot of wasted admin time and is easy to use. We highly recommend.

The Good…

Landlord dashboard with real-time alerts, payments, encrypted messaging and compliance checks.

The Bad…

No complaints. Very happy. Check it out!

Submitted on October 11th, 2021 by Adam J.

IDprop is a first-rate product and simple to use. We love the fact it integrates client messaging with CRM, has great dashboards, automates maintenance and has checks to stop any over billing. We also needed accounting set up for property management - QuickBooks wasn’t working for us. We get great reports and small changes we wanted they did surprisingly quickly. Definitely worth checking out!

The Good…

Pleasant surprises: willing and able to customise very quickly. We now offer landlords and tenants live dashboards and we believe this helped us onboard some new clients. Landlords get real-time invoicing and payment reports too, as do tenants. Best of all it includes everything - before we used too many tools.

The Bad…

Not enough press. Wish we’d come across them sooner.