i-CAM

i-CAM is a revolutionary new Windows and Web-based application which automates and streamlines all aspects of rental office activities. Whether your properties are conventional or require compliance reporting, i-CAM’s easy-to-use graphical interface simplifies daily tasks such as rent collection, banking, compliance, maintenance, traffic, waiting list, and unit leasing activities. Reports are clear and easy to understand, with detailed line-item accuracy, which support higher level journal summary accounting reports.

System Features

• i-CAM combines the latest proven technology with our extensive industry experience to provide the ability to manage all types of rental property
• Effective use of wizards simplify start-up and manage most routine functions
• “Action Items“ help manage day-to-day tasks and recurring monthly tasks which appear on the day they are to be performed and disappear after the task has been completed
• i-CAM’s ”Action Items“ standardizes recurring tasks such as billing rents or sending collections letters and date stamps the action item when completed
• Action items appear on the pertinent screen in each module, as a ”checklist“ never letting the user forget what they should be doing at any given time
• Sophisticated security system ensures the integrity of the data
• Ensures performance tracking
• Drag and Drop reporting feature available throughout the system
• Data variables available to use for easy custom report creation
• Export to MS-Excel™ for further analysis
• Single screen work-flow approach which alleviates the need for ”which screen do I use now?“
• Reports, Forms, and Letters can be customized within our own WordWrite™ program or generated with MS-Office™
• E-mail reports, letters, notices
• Comprehensive on-line help guides, back-up and restore utilities and self-paced training
• Sophisticated user defined security system providing unlimited number of users and groups
• Automatically records the date and user name for all functions

Collections

Features Include:

• “Single screen“ payment process
• Collect all income from one screen
• Automatically apply payments with one click using the ”paid in full“ option.
• Easy access ledger cards
• Sophisticated concession system
• NSF tracking
• Wizard featured bank deposit creation which provides the user a draft bank deposit

Compliance

Features Include:

• Automatic adjustments
• Special claims
• Posting of monthly Subsidy
• Complete history of voucher submissions
• Complete history of resident certifications
• Ability to reprint voucher at any time
• Housing Authority voucher process including payments and HAP charges
• Ability to e-mail verification forms
• Integrated with tenant ledgers
• Voucher processing
• TRACS submission
• Gross rent change processing
• Recertification Notices
• Customizable Wait Lists
• Compliance process includes automatic data integrity check
• Complete audit trail of voucher and certification reporting

Reports Include:

• Compliance Rent Roll
• Pending Recertifications
• Past due Recertifications
• HAP Voucher
• Excess Income
• Special Claims
• Demographic Report
• Voucher History Report
• Subsidy Delinquency Report
• Subsidy Receivable Report

HAP

Features Include:

• iCAM’s HAP provides support for properties who receive local rent subsidy, such as a Section 8 rental voucher
• The local subsidy can be established in i-CAM as an element of the monthly rental charge
• Gross Rent Potential is easy to maintain
• Separate collection and delinquency reports are provided for management and accounting purposes

Maintenance

Features Include:

• Wizard-based work order process
• Tracks unit turnover maintenance and expense
• Preventive maintenance scheduling
• Automatic creation of unit inspection work orders
• Reserve for replacement tracking
• Inventory tracking including parts, serial numbers and warranty info
• Charge back to tenant for damages or parts
• Past due work order alerts
• Staff scheduler including vacation schedule

Occupancy

Features Include:

• Seamless work-flow approach from application to move-out
• Powerful traffic management system
• Tracks inquiries using a “Guest Card“ system
• Demographic tracking
• ”User defined“ variables
• Call logs
• Unit availability listings
• Applicant and lease detail can be accessed on-the-fly
• Interface between popular web-based applicant screening services to simplify the application process
• Unlimited interest rate settings to automatically calculate security deposit disposition
• Retention of former tenant history and balances