A multi-module management system designed by CRW Systems for commercial & service companies.
CRW Flooring is designed from the ground up for use in retail flooring stores. It provides the easiest method in the industry for accurately creating Quotes, converting quotes into invoices and billing the customer, while ensuring target profit margins are maintained.
Prices used during the Quoting process can be based on actual prices of in-inventory items as well as special-order items.
Documents essential to the efficient management of customer accounts, such as floor plans, measures, and contracts are quickly managed and stored for future use with the built-in customer management system.
Since Installation Management is a central issue for many flooring stores, CRW Flooring provides a simple way to schedule multiple jobs, assign work orders to installers, and ensure that the customer experience is better with your company than with your competitors.
You can use unique G/L accounts to track sales for each product group or one for all products. Once the order is installed and is completed, the invoice is automatically generated by the Accounts Receivable, eliminating costly and error-prone re-keying. When invoices are printed, the G/L is updated according to designated business rules. During Accounts Payable Invoicing, the Suppliers (including Installers) committed costs are processed. Suppliers invoices are verified against Purchase Orders, posted, approved, and converted into checks.
Once you have established customer orders, the next step in the sales cycle can be cutting the appropriate pieces of flooring, such as carpet or linoleum, to the sizes prescribed in the Order. Many flooring retailers have their own carpet cutting machines, such as the Arrow or IVC models from Accu-Cut. The CRW Cut Scheduling System provides an automated link from the sales-based-ordering system, such as the CRW Flooring System, to the Accu-Cut cutting machine. This link provides a slick and quick method for the retailer’s salespeople to send cut information to the back room cutting equipment. This link removes the chance for human error in transcribing the carpet style, color, and length required, and also updates the inventory after cutting the carpet so that the inventory system is always up-to-the minute accurate.
The cutting machine software provides automated label printing with bar-codes for both the customer’s cut, and the remaining roll balance. The remaining roll balance label is applied to the roll after the cut is made, so the back-room staff can easily identify the remaining length of the roll at any point in time simply by looking at the roll label. The customer cut label provides the customer name, job name, job address, etc, enabling shipping to ensure they are sending the correct pieces of cut carpet to the jobsite.
The Inventory is monitored and a re-order list is available, as well as reports for the physical counts and adjustment entry / reporting.
Creating a quote is simple with the order control screen. Items from the product list can be added to the quote, along with stock extras and labor extras. Margin / Markup is calculated automatically as the quote is compiled allowing the salesperson to know exactly how flexible she can be with the customer. Customers names and addresses are saved for subsequent orders. Two levels of sales taxes can be shown or not shown on the Quote and carried through to the Invoice. Commissions are automatically calculated according to business rules. Quotes can be automatically converted into orders and invoices once the customer accepts the quote. Invoices can be split between multiple customers. Administration charges and other job costs can be automatically generated and accounted for.
Purchase Orders are automatically generated by the system for items that can not be obtained from inventory. Purchase Orders can be manually created to purchase items for inventory. Items that can be obtained from inventory are added to a pick-list and printed. Work Orders are generated by the system according to the work that needs to be done for each job. Bills of Lading are matched to purchase orders for accuracy during the Receiving process.
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