Employee management, sometimes referred to as staff management, is the practice of improving the quality and quantity of work performed at your company. Employee management practices give CEOs and line managers alike the tools they need to optimize their organization at every level.
Employee management software is designed to monitor and measure employee performance to show who is best contributing to your company. This software enables managers to improve productivity amongst their workforce by using real-time activity monitoring and measuring tools.
Employee management solutions have some overlap with human resources (HR) services, though there are distinct differences between the two. Employee management software tends to be used by small businesses where it’s more important to ensure each employee is contributing as much as possible. HR departments usually serve larger companies who need to stay on top of their staff behavior en masse.
Implementing an employee management system can bring many improvements to your company:
Assigning the right workers to each task can have a major impact on project success. If you’re a small business, you can’t afford to overload competent employees with too many projects while leaving other workers with empty plates. An employee management solution can streamline the decisions of line managers by using employee data to indicate which employees are available and capable of providing more work.
For example, say you have an upcoming project that will require a lot of work. Using employee management tools, you can review individual performance metrics to see which of your workers have the highest success rate on similar projects. Then, compare with their real-time workload to see if they can take on additional labor.
One way to improve employee performance is to offer the right incentives. What works better, honey or vinegar? Some people respond better to regards, others need to know the consequences of failure. With employee management software, there are tools to set up incentive programs for your workers.
Set a clear protocol for what happens when someone misses a project deadline. And let everyone know what rewards they can enjoy when work boosts the company’s bottom line. Offering the right rewards can lead to significantly higher employee engagement, leading to higher quality work.
Additionally, you can use performance management tools to collect employee information for quarterly or annual performance reviews.
When employees work from home, it can be hard to measure their performance compared to those who are in the office. Management software lets you monitor non-desk workers, field agents, and anyone who is working out of the office.
Mobile-friendly applications let these remote workers clock-in with the main office to let managers know their progress on assignments. There are also basic time tracking tools to indicate who is clocked in at any given time, no matter their physical location. This system can be permanently installed for field workers or modified for temporary stay-at-home assignments.
If your business has a mixture of in-office and non-desk workers, you’ll need a customizable scheduling tool to keep track of when and where everyone is working. Workforce management systems let business owners arrange calendars days, weeks, or months in advance.
When your company needs new talent, bring in the best. Employee management and HR software offer solutions for expanding your talent pool. Applicant tracking tools help you automate the hiring process by finding suitable candidates to bring in for interviews and avoid those who will waste your time.
Next, streamline your HR processes once you’ve hired a new worker. With a user-friendly employee onboarding process, you can increase retainment rates on new hires. This can be done through the monitoring tools provided by an employee management software.
Employee management is sometimes lumped in with human resource systems. Both can offer onboarding tools, applicant tracking, and other hiring applications. Yet there are several distinct differences between employee management and human resources. Some larger HR solutions may include employee management systems, though this may depend on the scope of the business and the size of the company.
HR services like human capital management are designed to help the company in regards to the acquisition of talent through hiring new employees, keeping current staff by offering benefits, and providing conflict resolution when there are interpersonal disagreements.
By contrast, employee management focuses more on the day-to-day operations of a business through individual employee performance. Employee management tools may fall into the domain of HR staff, though the software is far more useful in the hands of managers and supervisors.