UKG Pro

Real-time business intelligence has not only improved our ability to monitor employee turnover, but also to drill down into position specifics. This level of detail helps us learn from our top-performing groups and take action in areas with higher turnover. We also have the capability for the first time to analyze groups of metrics together, such as quality scores, financial performance, and turnover. If we see a correlation between turnover and other key metrics, we can expect an investment in the employee experience to show returns in other areas of the business.

This centralized system of record is important because data boosts our objectivity when we evaluate employees for promotions and growth opportunities. In the HR world, we tend to focus on how we feel about an employee today rather than the employee’s track record. Pro enlightens our conversations about potential candidates for open positions. We are able to send reports to senior management that show the number of open positions and how long they’ve been open, and then identify the best candidates. Pro gives us the ability to collect and analyze business-critical data with just a couple of clicks.

UltiPro gives us the ability to keep a close eye on real-time manpower expenses, and we can quickly share this data with executives.