There are many alternatives to Microsoft Dynamics 365 Business Central. Although it’s a very popular ERP software, it’s not for everyone. Despite the user-friendly interface and robust modules, it can be costly for smaller organizations and has a potentially steep learning curve for new users. If you need an alternative for Dynamics 365, here are the top options:

Short Summary

  • Top Dynamics 365 alternatives include SAP Business One, Acumatica, Oracle NetSuite, and Odoo.
  • Consider your industry requirements, budget constraints, and additional features when selecting an alternative.
  • Some businesses are better served by standalone accounting, customer relationship management (CRM), or human resource (HR) software.
SAP Business One
SAP Business One Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/user/year
Client OS
Windows
Deployment
Cloud or On-Premises
What We Like
Highly customizable
Improved decision-making capabilities via extensive BI
Multi-currency/multi-language support
What We Don’t Like
Requires phone consult for pricing
Setup usually requires help from a Value Added Reseller (VAR)
No payroll module
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$199/month
Client OS
Windows
Deployment
Cloud or On-Premises
What We Like
More advanced inventory features than other QuickBooks versions
Higher record capacity than other QuickBooks versions
Includes payroll and employee management
What We Don’t Like
Most expensive version of QuickBooks
Requires annual contracts
Windows only
Acumatica Cloud ERP
Acumatica Cloud ERP Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$1,800/month
Client OS
iOS, Android, Web
Deployment
Cloud or On-Premises
What We Like
Open architecture for rapid integrations
Multi-entity support
Mobile accessibility
What We Don’t Like
Must schedule a consult for pricing calls
High learning curve
Tedious setup
Sales Cloud from SalesForce
Sales Cloud from SalesForce Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Aggregates historical data for trend analysis
Customizable forecasting models
Integrates with a large number of tools
What We Don’t Like
Meeting matrix may need further refinement
Occasional issues with call reminder functionality
Complex setup
Zoho CRM
Zoho CRM Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$14/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Near-total customizability
Flexible AI layer at higher price tiers
Integrated gamification features
What We Don’t Like
Most advanced features only accessible at the higher-priced tiers
Long customer service wait times
Limited custom fields
Odoo
Odoo Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25/user/month
Client OS
Web
Deployment
Cloud or On-Premises
What We Like
Community version is free
Heavy customization options
Double entry inventory system
What We Don’t Like
May have to build specific modules yourself
No centralized support
Upgrades not free
NetSuite ERP
NetSuite ERP Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Hundreds of third-party add-ons available
Feature sets for multiple industries
Highly customizable
What We Don’t Like
Must schedule a consult for pricing details
Tedious setup
Difficult to build reports

Top 7 Alternatives for Dynamics 365

-SAP Business One -QuickBooks Enterprise -Acumatica -Salesforce -Zoho Corporation -Oracle NetSuite -Odoo

Some of these options are ERPs while others are standalone CRM platforms. Let’s explore each option to find the right solution for your needs:

1 SAP Business One: Best for ERP

SAP Business One ERP software provides integrated departmental support for finance, sales, supply chain management, production, project management, and production processes. The ERP for small and medium sized companies offers comprehensive business management capabilities.

The CRM module provides comprehensive, integrated sales features over customer acquisition and retention rates. The starting price of software with this module is $410 per user per year, making it a slightly more affordable option than Dynamics 365.


SAP Business One: Sales Analysis
SAP Business One: Enterprise Search
SAP Business One: Cash Flow
What We Like
Highly customizable
Improved decision-making capabilities via extensive BI
Multi-currency/multi-language support
What We Don’t Like
Requires phone consult for pricing
Setup usually requires help from a Value Added Reseller (VAR)
No payroll module
Overview
Price Range: $$$$
Starting Price: $410/user/year
Client OS: Windows
Deployment: Cloud or On-Premises

2 QuickBooks Enterprise: Best for Accounting

If looking for more accounting functionality, QuickBooks Enterprise is a good alternative to Dynamics 365. This software used advanced technologies and a powerful, industry-standard SQL database to go beyond traditional financial management services. And 13 predefined user roles allow for greater flexibility when setting access to different financial tools.

Since QuickBooks Enterprise is technically an accounting software, businesses may need to integrate with a third-party ERP for additional functionality. This can increase the overall business costs, negating any potential savings from switching from Dynamics 365.


QuickBooks Desktop Enterprise: Inventory Dashboard
QuickBooks Desktop Enterprise: Company Snapshot
QuickBooks Desktop Enterprise: Payroll
QuickBooks Desktop Enterprise: Income Tracker
QuickBooks Desktop Enterprise: Credit Card Entry
QuickBooks Desktop Enterprise: Company Preference Pane
QuickBooks Desktop Enterprise: Batch Invoices
What We Like
More advanced inventory features than other QuickBooks versions
Higher record capacity than other QuickBooks versions
Includes payroll and employee management
What We Don’t Like
Most expensive version of QuickBooks
Requires annual contracts
Windows only
Overview
Price Range: $$$
Starting Price: $199/month
Client OS: Windows
Deployment: Cloud or On-Premises

3 Acumatica: Best Cloud-Hosted ERP

Acumatica operates on a modular basis, which can increase the total cost of ownership with the addition of each subsequent module. However, this also makes the software highly scalable for growing mid to large businesses. This makes Acumatica a good alternative to Dynamics 365, which primarily focuses on expanding small to medium companies.


Acumatica Cloud ERP: Data Analysis Receivables
Acumatica Cloud ERP: Support Manager Dashboard
Acumatica Cloud ERP: Project Dashboard
Acumatica Cloud ERP: Staff Appointments on Map
Acumatica Cloud ERP: Field Services Tech Dashboard
Acumatica Cloud ERP: Production Manager Dashboard
Acumatica Cloud ERP: Warehouse Manager Mobile Dashboard
Acumatica Cloud ERP: Controller Dashboard
What We Like
Open architecture for rapid integrations
Multi-entity support
Mobile accessibility
What We Don’t Like
Must schedule a consult for pricing calls
High learning curve
Tedious setup
Overview
Price Range: $$$$
Starting Price: $1,800/month
Client OS: iOS, Android, Web
Deployment: Cloud or On-Premises

4 Salesforce: Best Online CRM

Sales Cloud from Salesforce is an entirely cloud-based CRM platform. Users can respond to leads, log calls, and check dashboards from mobile devices to get real-time updates on-the-go, anywhere. Salesforce also collects insights from social media sites like:

  • Facebook
  • Twitter
  • LinkedIn
  • And more

Pricing starts at $25 per user per month. Additional plans range from $80-$330 per user per month and offer extra features like pipeline management and generative AI.


Sales Cloud from SalesForce: Opportunities
Sales Cloud from SalesForce: Account Management
Sales Cloud from SalesForce: Contact Record
Sales Cloud from SalesForce: Leads
What We Like
Aggregates historical data for trend analysis
Customizable forecasting models
Integrates with a large number of tools
What We Don’t Like
Meeting matrix may need further refinement
Occasional issues with call reminder functionality
Complex setup
Overview
Price Range: $$
Starting Price: $25/user/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

5 Zoho CRM: Best Low-Cost CRM

Zoho CRM is a low-cost alternative to Dynamics 365. Pricing starts at $14 per user per month and a free version is available. A standalone CRM, Zoho is focused entirely on managing the sales funnel from first contact with new leads to monitoring long-term business trends.

While accounting features are available, a third-party integration may be necessary. Fortunately, Zoho CRM has 40+ native apps and 500+ third-party extensions.


Zoho CRM: Inventory Purchase Order
Zoho CRM: Zoho Books Dashboard
Zoho CRM: Zoho Books Invoices
Zoho CRM: Analytics Dashboard
Zoho CRM: Analytics Customer and Revenue Dashboard
What We Like
Near-total customizability
Flexible AI layer at higher price tiers
Integrated gamification features
What We Don’t Like
Most advanced features only accessible at the higher-priced tiers
Long customer service wait times
Limited custom fields
Overview
Price Range: $$
Starting Price: $14/user/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

6 Odoo: Best for Free

Odoo is an open-source ERP software that integrates CRM, manufacturing, eCommerce, and more business apps. It is IFRS-compliant and offers both multi-currency and multi-company systems. Odoo’s many interconnected modules include accounts payables and receivables, bank synchronization, and reporting. Taxes and related reports are pre-configured based on your fiscal localization package.

The free version of Odoo includes Odoo Online and allows unlimited users. Paid versions are available at relatively low cost, ranging from $32-$59 per user per month. It’s also a bit easier to learn than Dynamics 365.


Odoo: CRM Pipeline
Odoo: Project Tasks
Odoo: Invoicing
What We Like
Community version is free
Heavy customization options
Double entry inventory system
What We Don’t Like
May have to build specific modules yourself
No centralized support
Upgrades not free
Overview
Price Range: $$$
Starting Price: $25/user/month
Client OS: Web
Deployment: Cloud or On-Premises

7 Oracle NetSuite: Best for Medium Businesses

Finally, Oracle NetSuite is a cloud-based, developer-hosted ERP software supporting finance, operations, sales, service, and HR needs. A variety of built-in modules, such as inventory control, eCommerce, HR, and project management, and accounting, provide a wide range of functionality. The tax engine accommodates multiple schedules for local taxes across subsidiaries.

This ERP is ideal for midsize businesses in the areas of distribution, IT, or professional services.


NetSuite ERP: Home Screen
NetSuite ERP: Income Statement
NetSuite ERP: Journal
NetSuite ERP: Unrealized Exchange Rate Gains and Losses
NetSuite ERP: Ecommerce Customer Statistics
NetSuite ERP: Sales Orders
NetSuite ERP: Revenue Recognition
What We Like
Hundreds of third-party add-ons available
Feature sets for multiple industries
Highly customizable
What We Don’t Like
Must schedule a consult for pricing details
Tedious setup
Difficult to build reports
Overview
Price Range: $$$$
Starting Price: $99/user/month
Client OS: Web
Deployment: Cloud Hosted

Dynamics 365 Limitations

Microsoft Dynamics 365 Business Center is popular for a reason: it combines powerful functionality with a user-friendly interface. Not only that, it easily integrates with other Microsoft products, such as OneNote and OneDrive. Yet it’s not for everyone for a few reasons:

-High cost: Dynamics 365 has two monthly pricing plans. The more affordable option is $70 per user. There is a free trial, but no free version. -Learning curve: SOme users have reported difficulty adapting to all Dynamics 365 has to offer. Training is recommended as part of the implementation process. -Limited manufacturing capabilities: Companies which are solely in manufacturing might find the manufacturing modules offered by Dynamics 365 to be inadequate for their needs.

Factors to Consider When Choosing an Alternative

Which alternative you pick will largely depend on why Dynamics 365 isn’t working for you.

  • Functionality: To start, Dynamics 365 has many ERP and CRM modules. Yet it lacks some more specific features which may be included in an alternative product.
  • Scalability: Dynamics 365 is best suited for small to mid-level businesses, so any company looking to grow may want a different solution.
  • Costs: Budget concerns may be one reason for finding new software.
  • Compliance: Some industries must meet certain safety standards to operate. If Dynamics 365 doesn’t meet these requirements, an alternative will be necessary.

ERP Software Alternatives

In some cases, the issue might not be with Dynamics 365 but ERP software in general. A full suite of business applications might simply be too much. In those cases, standalone software from there popular categories offer good alternatives:

Is Dynamics 365 an ERP or CRM?

Microsoft officially labels Dynamics 365 as both an ERP and a CRM. While it can function equally as both, it does have more to offer as an ERP than a standalone CRM.

What is the downside to Dynamics 365?

One major downside of Dynamics 365 is the cost, which can be intimidating for small startups. It also doesn’t have many industry-specific features, so any company which needs to adhere to industry-standards may want to look elsewhere.

Still not sure which alternative option is best? Get recommendations from our team today!

All Products

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SAP Business One Screenshot

SAP Business One

★★★★★
★★★★★
(11)
SAP Business One provides comprehensive business management capabilities for small and medium-sized companies. This system provides integrated departmental support for finance, sales, supply chain management, production, project management, and production processes. This software can be deployed on-premise or on the cloud, and accessed from any mobile device through iOS and Android apps. The SAP API Business Hub allows for a wide range of partner integrations.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/user/year
Client OS
Windows
Deployment
Cloud or On-Premises
QuickBooks Desktop Enterprise Screenshot

QuickBooks Desktop Enterprise

★★★★★
★★★★★
(36)
QuickBooks Desktop Enterprise is a Windows-based accounting system for small to medium businesses. It’s perhaps Intuit’s most advanced platform under the QuickBooks brand, offering more capacity and advanced inventory features. The software’s strong inventory management tools, including advanced tracking and automation, particularly benefit businesses managing complex inventory across multiple locations. [QuickBooks Desktop Enterprise offers cloud access](https://quickbooks.intuit.com/desktop/enterprise/hosting/) as an annual subscription, in addition to its on-premises offering. It also has industry-focused editions with tools and reporting tailored to specific business needs, enhancing customization.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$199/month
Client OS
Windows
Deployment
Cloud or On-Premises
Acumatica Cloud ERP Screenshot

Acumatica Cloud ERP

★★★★★
★★★★★
(22)
Acumatica is a renowned platform in the ERP world. It offers accounting, distribution management, CRM, manufacturing, and more modules. Acumatica supports unlimited users, with pricing based on the resources and modules your company uses.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$1,800/month
Client OS
iOS, Android, Web
Deployment
Cloud or On-Premises
Sales Cloud from SalesForce Screenshot

Sales Cloud from SalesForce

★★★★★
★★★★★
(1)
Salesforce Sales Cloud is a CRM software that combines social media insights, mobile accessibility, email integration, and collaborative tools like Chatter for seamless sales management. The platform also offers advanced analytics, file and content management, forecasting tools, and partner management.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Zoho CRM Screenshot

Zoho CRM

★★★★★
★★★★★
(3)
Zoho CRM is a customer relationship management software catering to most business sizes and types. Key features include lead tracking, business intelligence, AI-powered predictions and recommendations, and sales performance analytics. It offers flexibility in customization and integration capabilities, along with a mobile app.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$14/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Odoo Screenshot

Odoo

★★★★★
★★★★★
(21)
Odoo is an open-source ERP software that integrates CRM, manufacturing, eCommerce, and more. Odoo’s accounting module offers functionality in accounts payables and receivables, bank synchronization, and reporting. You can extend the accounting app’s functionality with the tax report module.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$25/user/month
Client OS
Web
Deployment
Cloud or On-Premises
NetSuite ERP Screenshot

NetSuite ERP

★★★★★
★★★★★
(25)
Oracle’s NetSuite is well-known in the ERP world for its customization and scalability. It’s a multi-tenant ERP software supporting finance, operations, sales, service, and HR needs.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted

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