A human resource management system in the cloud.

About SAP SuccessFactors

SAP SuccessFactors is a human resource management solution in the cloud. The option provides one of the leading human capital management (HCM) suites that provides fully integrated:

  • Core HR and payroll
  • Recruiting and onboarding
  • Learning and development
  • Performance and compensation
  • Workforce planning and HR analytics
  • Employee experience management

Video Overview

SAP SuccessFactors HCM Suite

The SAP SuccessFactors HCM Suite includes a complete set of tightly integrated talent management solutions, robust workforce analytics and planning, plus a next generation core HR solution.

With over 3600 customers and more than twenty million users in 177 countries, SAP SuccessFactors HCM Software is the most adopted Software-as-a-Service (SaaS) business software in the world. SAP SuccessFactors customers have seen tangible and measurable results such as:

  • Mandarin Oriental Hotel Group saved over $5 million in recruiting fees alone by developing an internal talent pipeline.
  • Avnet increased engagement to 75%, improving accountability and achieving higher performing branches.
  • Novo Nordisk has improved its quality of hire by 35%, which has also reduced attrition from 5% to less than 3% across the company.
  • Comcast increased customer satisfaction 10% by reducing turnover of call center staff.

Unique Competitive Advantage

The SAP SuccessFactors HCM suite is comprehensive, engaging and flexible enough to start with any product and expand to every product in the suite. SAP SuccessFactors ties people strategy to business strategy with workflows, content, insights and expertise that directly impacts business results and drives company success.


Pay your people based on achievement, establish a pay-for-performance culture–retain top talent and increase productivity across the organization. Calibration drives better compensation decisions with and objective ratings.

Employee Central

Deliver real business impact with a next generation core HR system that puts the ‘self’ back in ‘self-service’. Strategically-minded HR and IT teams have realized that user-friendly core HR solution is the key to accurate employee data. Capturing employee, organizational and talent data all in one solution delivers better results, faster.


Develop a comprehensive learning strategy with a complete learning management solution (LMS) that enables you to manage, develop and deploy instructorled, and formal and social online training. Our Contentas-a-Service (CaaS) solution eliminates your need to manage the infrastructure, bandwidth & delivery, management, security and updates for all of your e-learning programs.


By guiding hiring managers, empowering new hires and connecting onboarding to other key talent management activities, SuccessFactors makes onboarding a strategic process that improves job satisfaction, time to productivity and first year retention.

Performance & Goals

Communicate strategy, create meaningful individual goals across the organization, and focus employees on what matters, while enabling executives to monitor goal progress in real-time. Then reward, measure and tie employee performance to business results, streamline the performance appraisal process, and enable meaningful feedback.


Transform recruiting into a continuous, strategic part of your talent strategy with the only end-to-end recruiting solution that helps you attract, engage and select better candidates and then measure the results.


Improve employee productivity and teamwork by combining collaboration, communication and concentration tools with a private social network for your organization. Jam’s remarkably simple video and screen capture lets everyone share his or her expertise – even right from a mobile device.

Succession & Development

Anticipate and plan for staffing changes and assure the readiness of employee talent at all levels. Align learning activities with competency gaps to arm your workforce for current and future needs. Improve motivation with continuous development and career planning.

Workforce Analytics & Reporting

Deliver actionable, quantitative insights to your business leaders with a powerful combination of talent and business data that produces easy to understand and consume information. Creates a catalyst for positive change in the business.

Workforce Planning

Leverage in-depth workforce information and benchmarks to assess readiness to execute strategies, forecast the impact of business decisions, mitigate risk and take action.

Product Overview

  • Developer SAP
  • Type Human Capital Management (HCM) Software
  • Client OS Web
  • Deployment Cloud Hosted

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User Reviews of SAP SuccessFactors

Submitted on December 12th, 2019 by Bernard De Vries

By giving employees greater control over HR tasks and offering more flexible working conditions, PostNL shows that it is truly committed to helping employees succeed.

We hire 12,000 employees each year, so managing the entire employee lifecycle can become complex. SAP solutions help us keep employees motivated by keeping processes simple.