A human capital management software with performance tracking and workforce planning.

Product Overview

SAP SuccessFactors is a human capital management software. The platform supports payroll, recruiting, onboarding, performance, compensation, workforce planning, HR analytics, and employee experience management. SAP Success Factors offers talent management solutions, succession planning, and workforce analytics to medium-sized and enterprise-level organizations.


  • Advanced analytics
  • Core HR and payroll
  • Strong performance and goal management tools


  • Difficult to customize Career Site Builder tool
  • UI and navigation can be complex for new users
  • Pricing requires consultation

Target Market

Medium to large organizations with complex HR needs, especially those with global operations

About SAP SuccessFactors

SAP SuccessFactors is a cloud-based human resource management system that stands out as a leading suite in human capital management (HCM). It offers a fully integrated range of services including:

  • Fundamental HR operations and payroll management
  • Recruitment processes and newcomer integration
  • Educational and professional growth opportunities
  • Evaluation of performance linked with compensation strategies
  • Strategic HR planning and analytical insights
  • Enhancing the overall employee experience

The suite within SAP SuccessFactors encompasses a broad array of talent management solutions, advanced analytics for workforce planning, and a modern approach to core HR functionalities.

The suite’s flexibility allows organizations to begin with any product and gradually expand to include the entire suite, effectively linking people strategy with business objectives through practical workflows and insights.

SAP SuccessFactors Key Features

  • Compensation Management: Encourages a performance-based pay culture to retain and motivate top talent.
  • Employee Central: A modern core HR system that enhances self-service capabilities and ensures accurate employee data.
  • Learning Management: A comprehensive solution for managing, developing, and deploying various types of training.
  • Onboarding: A strategic approach to integrating new hires that boosts job satisfaction and early productivity.
  • Performance and Goals: Tools to align individual goals with company strategy and monitor progress in real-time.
  • Recruiting: A comprehensive solution for enhancing the recruitment process to attract and select better candidates.
  • Succession and Development: Planning tools to prepare for staffing changes and align learning with competency gaps.
  • Workforce Analytics and Reporting: Provides business leaders with actionable insights from a combination of talent and business data.
  • Workforce Planning: Uses detailed workforce information to help plan and make informed business decisions.

Product Overview

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User Reviews of SAP SuccessFactors

Submitted on December 13th, 2019 by Bernard De Vries

By giving employees greater control over HR tasks and offering more flexible working conditions, PostNL shows that it is truly committed to helping employees succeed.

We hire 12,000 employees each year, so managing the entire employee lifecycle can become complex. SAP solutions help us keep employees motivated by keeping processes simple.