The Only Platform To Unify ERP, eCommerce, and Marketing.
Connected Business is a unified business solution designed for Distribution, eCommerce, Retail, and other product related companies. Connected Business applications and modules include ERP, CRM, eCommerce, Warehouse Management, Shipping, Point of Sale, Business Intelligence, Digital Marketing, and more. Every piece of Connected Business is designed to work seamlessly together in real-time, sharing a common business logic and database.
With Connected Business all your order, customer, inventory, and supply-chain data and processes are centrally managed. This allows you to unify internal sales channels and execute an omni-channel approach to external sales channels such as Amazon, eBay, Faire, etc.
Discover The Power Of eBusiness With The Connected Business Ecommerce Module (CBE)
While Connected Business can connect with dozens of third-party shopping cart systems, it also includes its own ecommerce module - Connected Business eCommerce (CBE). CBE goes beyond eCommerce by giving you true ‘eBusiness’ capabilities. Whereas eCommerce is only designed to run your web store, Connected Business is designed to run your entire organization.
As an eBusiness, there is no separation between your web store and the rest of your company. As your company information changes, so does your website – in real-time. Your inventory is always accurate, price changes are immediate, and customer service always spot on.
Our solution is used by small and large businesses in:
The cost of Connected Business starts at $499/month for the unlimited user Professional version. The 10-user Enterprise version starts at $799/month. All plans are paid annually. There is no free trial available. There is a free version available.
Powerful accounting and inventory management system for small businesses with a bookkeeper up to $100mm in sales
The integration is great. Customers can see WHEN product will be back in stock on the integrated website, for example. Multi-city distribution centers can be managed and kept straight. Customizable to an extent. Super support once a good on-shore support team is contracted (additional cost).
I don’t use their offshore support anymore so it no longer bothers me, but it was not great when we did use it. It’s also not as fully customizable as I could like in terms of core functionality.
A Fully Customizable Business Package with excellent Web Portal options
The ability to manage inventory and sales on a custom web platform
Templates for regional accounting should be available Integration with Australian banking standards
Overall good system until an upgrade to newest version is required
Seamless integration between ecommerce sales and back end.
Versions become unsupported which requires upgrading to the newest version. This is by far the biggest problem. There are very few partners of the system. Every upgrade costs at least $30,000 - $40,000 and takes over a year to implement.
We use Connected Business to run our company and sell online. We like that we can self-host the solution, but they also offer a cloud version so I’m not sure what the previous reviewer is talking about.
Before Connected Business we used different eCommerce and ERP packages. We found that to cause a lot of problems and the integration between the eCommerce and ERP has allowed us to solve those problems and grow the business. What we like the best about the solution is that is is totally customizable and the business intelligence tools
The package was a bit hard to learn at first. We hired one of their partners to be on site the first week we went live which worked out well. They wrote a few little custom add-ons to help some of our employees speed up routine tasks we had not considered prior to going live.
Connected Business is a full ERP, at a reasonable licencing cost.
Not much at all. its everything in 1 system, but there are a lot better products with that feature, at the same cost.
Very buggy. horribly expensive to repair, and modify. very few third party developers available, and they all expect you to have lots of cash to throw their way. not cloud based, and no plans for it. visually unattractive. no graphs, and standard reports are minimal.
A sophisticated small-company ERP that is especially-suited for distribution companies that grow past the capabilities of Sage 50 or Quickbooks; handles inventory tracking at multiple ship-from locations and works with multiple currencies.
The capabilities are strong for any company that finds the mainstream micro-business accounting packages to be too simple for their needs. Strong website integration makes operating a brand easier, no matter how orders come in.
Difficult to implement and buggy. Support is in Asia. Email marketing module is dated and unusable now. Annual support cost is high. More hours are spent tweaking the software than a small business can really afford without a specialist on staff.
Connected Business helps us manage our business and sell online
We moved from Sage and we really like how everything is integrated. Our eCommerce sales have grown quite a bit over the past few years and CB has made that a painless experience. We also like how we can easily modify the menus and screens for each user role.
We started using the product 5 years ago and the initial experience was not good. The software was slow, buggy, not very intuitive, and we did not setup the system correctly in places causing more issues. They had us upgrade to version 15 which was a difficult upgrade, but solved most of the issues we had. We have since upgraded to version 18 which was a pretty smooth process. Version 18 has a auto update tool so I’m hoping future upgrades will be easy. The other issue we had is that there are not a lot of third party developers familiar with the solution and finding someone to customize your reports or website can sometimes be a challenge. This was a topic on their forum a few months back and I’ve seen where they have added some new partners so its nice to see that being addressed. The support is via a ticketing system but we rarely use support so that is not a issue for us. We prefer to use the forum as other users will voice their solutions as well.
An all inlcusive ERP with many features. The system has come a long way since i last looked at it and used it. It is a usable platform with lots of features but lacks stablity and compreheive support. Support takes a long time to reply and is out of the bases off shore.
All the features.
the lack of mature of the platform and the instablity.