A true Omnichannel ERP & POS solution designed by ConnectedBusiness. Connected Business is a fully integrated omni-channel business solution designed to increase the operational efficiency and profitability of Distribution, eCommerce, Retail and other product related companies. It includes ERP, CRM, eCommerce, Warehouse Management, Shipping, Point of Sale, Business Intelligence and more.
Every application and module of Connected Business is designed to work seamlessly together in real-time, sharing a common business logic and database. Say goodbye to tedious, costly and unsuccessful synchronization between your web store, your retail store, your warehouse, and your back office applications.
With Connected Business all of your customer and inventory information is centrally managed. This allows you to seamlessly sell and service your customers across multiple channels - providing the same exact experience to your customers no matter which sales channel they choose. With Connected Business your inventory availability is always correct (down to the second) and coupon codes, loyalty points, gift certificates, credit memos and more can be processed and shared across all of your selling channels. Stop selling across channel silos and focus on providing the Omni-Channel experience today’s buyers are expecting.
ConnectedBusiness eCommerce Module (CBE) is a complete integrated website and shopping cart ! CBE goes beyond eCommerce by giving you true ‘eBusiness’ capabilities that can power both the company’s web store and back office operations in one fully integrated application. Whereas eCommerce is only designed to run your web store, ConnectedBusiness is designed to run your entire organization. Transforming eCommerce to eBusiness: By using one point of access for data and business rules, CBE eliminates the need to import and export data between applications because information entered into the system is accessible throughout your entire organization. As an eBusiness, there is no separation between your web store and the rest of your company. You are now able to provide your customers the same service at your CBE web store or POS Retail Store or over the telephone. Includes:
Connected Warehouse is complete with most features for your warehouse operations including:
True OmniChannel & Multi-Location Retail POS application. Powerful POS Retail solution that is included with ConnectedBusiness ERP or ConnectedSale products. Each product designed to fit your individualized business needs. Starting as low as $50 per user
Ratio of reviewers by organization size.
Ratio of reviewers by sector.
Overall good system until an upgrade to newest version is required
Seamless integration between ecommerce sales and back end.
Versions become unsupported which requires upgrading to the newest version. This is by far the biggest problem. There are very few partners of the system. Every upgrade costs at least $30,000 - $40,000 and takes over a year to implement.
We use Connected Business to run our company and sell online. We like that we can self-host the solution, but they also offer a cloud version so I’m not sure what the previous reviewer is talking about.
Before Connected Business we used different eCommerce and ERP packages. We found that to cause a lot of problems and the integration between the eCommerce and ERP has allowed us to solve those problems and grow the business. What we like the best about the solution is that is is totally customizable and the business intelligence tools
The package was a bit hard to learn at first. We hired one of their partners to be on site the first week we went live which worked out well. They wrote a few little custom add-ons to help some of our employees speed up routine tasks we had not considered prior to going live.
Connected Business is a full ERP, at a reasonable licencing cost.
Not much at all. its everything in 1 system, but there are a lot better products with that feature, at the same cost.
Very buggy. horribly expensive to repair, and modify. very few third party developers available, and they all expect you to have lots of cash to throw their way. not cloud based, and no plans for it. visually unattractive. no graphs, and standard reports are minimal.
A sophisticated small-company ERP that is especially-suited for distribution companies that grow past the capabilities of Sage 50 or Quickbooks; handles inventory tracking at multiple ship-from locations and works with multiple currencies.
The capabilities are strong for any company that finds the mainstream micro-business accounting packages to be too simple for their needs. Strong website integration makes operating a brand easier, no matter how orders come in.
Difficult to implement and buggy. Support is in Asia. Email marketing module is dated and unusable now. Annual support cost is high. More hours are spent tweaking the software than a small business can really afford without a specialist on staff.
Connected Business helps us manage our business and sell online
We moved from Sage and we really like how everything is integrated. Our eCommerce sales have grown quite a bit over the past few years and CB has made that a painless experience. We also like how we can easily modify the menus and screens for each user role.
We started using the product 5 years ago and the initial experience was not good. The software was slow, buggy, not very intuitive, and we did not setup the system correctly in places causing more issues. They had us upgrade to version 15 which was a difficult upgrade, but solved most of the issues we had. We have since upgraded to version 18 which was a pretty smooth process. Version 18 has a auto update tool so I’m hoping future upgrades will be easy. The other issue we had is that there are not a lot of third party developers familiar with the solution and finding someone to customize your reports or website can sometimes be a challenge. This was a topic on their forum a few months back and I’ve seen where they have added some new partners so its nice to see that being addressed. The support is via a ticketing system but we rarely use support so that is not a issue for us. We prefer to use the forum as other users will voice their solutions as well.
An all inlcusive ERP with many features. The system has come a long way since i last looked at it and used it. It is a usable platform with lots of features but lacks stablity and compreheive support. Support takes a long time to reply and is out of the bases off shore.
All the features.
the lack of mature of the platform and the instablity.