The Only Platform To Unify ERP, eCommerce, and Marketing.

About Connected Business

Connected Business is a unified business solution designed for Distribution, eCommerce, Retail, and other product related companies. Connected Business applications and modules include ERP, CRM, eCommerce, Warehouse Management, Shipping, Point of Sale, Business Intelligence, Digital Marketing, and more. Every piece of Connected Business is designed to work seamlessly together in real-time, sharing a common business logic and database.

Video Overview

With Connected Business all your order, customer, inventory, and supply-chain data and processes are centrally managed. This allows you to unify internal sales channels and execute an omni-channel approach to external sales channels such as Amazon, eBay, Faire, etc.

Highlights Include:

  • Real-Time Data Across All Internal Sales Channels (i.e Stock Status)
  • Common Set Of Business Logic Across All Internal Sales Channels (i.e Pricing rules)
  • Supply Chain Integration Across All Internal Sales Channels (i.e Show The Date A Product Is Back In Stock)
  • Streamline Internal Processes By Bringing Departments Under A Common Platform
  • Fully Customizable. Available SDK / RESTful API.
  • Support For On-Premises / Private Cloud Deployments
  • Scalable N-Tier, .NET, Microsoft SQL Server Architecture
  • Affordable. Costs A Fraction Of Similar Solutions

Discover The Power Of eBusiness With The Connected Business Ecommerce Module (CBE)

While Connected Business can connect with dozens of third-party shopping cart systems, it also includes its own ecommerce module - Connected Business eCommerce (CBE). CBE goes beyond eCommerce by giving you true ‘eBusiness’ capabilities. Whereas eCommerce is only designed to run your web store, Connected Business is designed to run your entire organization.

As an eBusiness, there is no separation between your web store and the rest of your company. As your company information changes, so does your website – in real-time. Your inventory is always accurate, price changes are immediate, and customer service always spot on.

Highlights Include:

  • Shared Database And Business Logic With The ERP
  • Multi-Store capable out of the box. Have as many websites as you want with one back-office database.
  • Exceptional “Drag And Drop” Page Designer Simplifies Web Design.
  • Designed To Work With Our Entice Digital Marketing Platform. Track, Sell, Remarket.

Connected Business Features

  • Customer Management
  • Order Management
  • Credit Card Processing
  • Inventory Management
  • Price Management
  • Supplier Management
  • Supply Chain Management
  • Warehouse Management
  • Location Management
  • Shipping Manager
  • Banking Management
  • Financial Management
  • Sales Tax Compliance
  • B2B And B2C eCommerce
  • Multi-Store eCommerce
  • “Drag & Drop” Page Designer
  • Multi-Store Blog Engine
  • Live Chat Module
  • Marketplace Connectors
  • Cart Connectors
  • EDI / 3PL Connectors
  • Customer Service Management
  • Sales Force Management
  • Sales / Email Campaigns
  • Sales Rep Management
  • Marketing Automation
  • Personalized Campaigns
  • Point Of Sale
  • Report Designer
  • Business Intelligence
  • Dashboard Designer
  • Data Dictionary
  • Form Designer
  • Search Screen Designer
  • Task Automation Engine

Connected Business Target Market

Our solution is used by small and large businesses in:

  • Distribution
  • eCommerce
  • Chain retail stores

Connected Business Pricing

The cost of Connected Business starts at $499/month for the unlimited user Professional version. The 10-user Enterprise version starts at $799/month. All plans are paid annually. There is no free trial available. There is a free version available.

Product Overview

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  • Sage 300
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  • Denali Business+Accounting
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User Reviews of Connected Business

Submitted on June 4th, 2023 by Anonymous

Stay away from this software primarily because of the responsive of Connected Business itself.

The Good…

Better system than all others at this price range especially with it’s Inventory features

The Bad…

Developers that are not good at what they do appear as Partners which means Connected Business endorses them. We went the system right as they were moving onto the version 20 platform and found out that a ERP add-on that was being written by the developer was really vapor ware and on top of that, CB still endorses this UK developer over two years later.

Submitted on September 21st, 2021 by Anonymous

Powerful accounting and inventory management system for small businesses with a bookkeeper up to $100mm in sales

The Good…

The integration is great. Customers can see WHEN product will be back in stock on the integrated website, for example. Multi-city distribution centers can be managed and kept straight. Customizable to an extent. Super support once a good on-shore support team is contracted (additional cost).

The Bad…

I don’t use their offshore support anymore so it no longer bothers me, but it was not great when we did use it. It’s also not as fully customizable as I could like in terms of core functionality.

Submitted on January 26th, 2021 by Graeme Hicks

A Fully Customizable Business Package with excellent Web Portal options

The Good…

The ability to manage inventory and sales on a custom web platform

The Bad…

Templates for regional accounting should be available Integration with Australian banking standards

Submitted on February 14th, 2019 by Anonymous

Overall good system until an upgrade to newest version is required

The Good…

Seamless integration between ecommerce sales and back end.

The Bad…

Versions become unsupported which requires upgrading to the newest version. This is by far the biggest problem. There are very few partners of the system. Every upgrade costs at least $30,000 - $40,000 and takes over a year to implement.

Submitted on April 30th, 2018 by Anonymous

We use Connected Business to run our company and sell online. We like that we can self-host the solution, but they also offer a cloud version so I’m not sure what the previous reviewer is talking about.

The Good…

Before Connected Business we used different eCommerce and ERP packages. We found that to cause a lot of problems and the integration between the eCommerce and ERP has allowed us to solve those problems and grow the business. What we like the best about the solution is that is is totally customizable and the business intelligence tools

The Bad…

The package was a bit hard to learn at first. We hired one of their partners to be on site the first week we went live which worked out well. They wrote a few little custom add-ons to help some of our employees speed up routine tasks we had not considered prior to going live.

Submitted on January 15th, 2018 by Anonymous

Connected Business is a full ERP, at a reasonable licencing cost.

The Good…

Not much at all. its everything in 1 system, but there are a lot better products with that feature, at the same cost.

The Bad…

Very buggy. horribly expensive to repair, and modify. very few third party developers available, and they all expect you to have lots of cash to throw their way. not cloud based, and no plans for it. visually unattractive. no graphs, and standard reports are minimal.

Submitted on November 3rd, 2017 by Anonymous

A sophisticated small-company ERP that is especially-suited for distribution companies that grow past the capabilities of Sage 50 or Quickbooks; handles inventory tracking at multiple ship-from locations and works with multiple currencies.

The Good…

The capabilities are strong for any company that finds the mainstream micro-business accounting packages to be too simple for their needs. Strong website integration makes operating a brand easier, no matter how orders come in.

The Bad…

Difficult to implement and buggy. Support is in Asia. Email marketing module is dated and unusable now. Annual support cost is high. More hours are spent tweaking the software than a small business can really afford without a specialist on staff.

Submitted on September 29th, 2017 by Max

Connected Business helps us manage our business and sell online

The Good…

We moved from Sage and we really like how everything is integrated. Our eCommerce sales have grown quite a bit over the past few years and CB has made that a painless experience. We also like how we can easily modify the menus and screens for each user role.

The Bad…

We started using the product 5 years ago and the initial experience was not good. The software was slow, buggy, not very intuitive, and we did not setup the system correctly in places causing more issues. They had us upgrade to version 15 which was a difficult upgrade, but solved most of the issues we had. We have since upgraded to version 18 which was a pretty smooth process. Version 18 has a auto update tool so I’m hoping future upgrades will be easy. The other issue we had is that there are not a lot of third party developers familiar with the solution and finding someone to customize your reports or website can sometimes be a challenge. This was a topic on their forum a few months back and I’ve seen where they have added some new partners so its nice to see that being addressed. The support is via a ticketing system but we rarely use support so that is not a issue for us. We prefer to use the forum as other users will voice their solutions as well.

Submitted on September 14th, 2015 by Anonymous

An all inlcusive ERP with many features. The system has come a long way since i last looked at it and used it. It is a usable platform with lots of features but lacks stablity and compreheive support. Support takes a long time to reply and is out of the bases off shore.

The Good…

All the features.

The Bad…

the lack of mature of the platform and the instablity.