Reflex ERP

About Reflex ERP: Experience a next generation system that leverages the latest technology to deliver highly functional, adaptive software that can run on virtually any device and can be hosted either on-site or in the cloud. A personalized software solution, Reflex ERP caters directly to your line of business.

Next generation features: Reflex ERP software is built on new technology, giving users access to modern features such as real-time embedded analytics and business intelligence, mobile functionality and web portal access, a built-in document manager to encourage paperless offices, and more.

“We are very happy with the partnership with Reflex and would not hesitate to recommend their products and services to other companies considering a move to a modern ‘Next Generation’ ERP system.” – Gerald Telidetzki, Steel-Craft Door Products

What Makes Reflex Different?

• Modern, next generation technology
• Real-time data management and full integration
• Competitive pricing for small, medium, and large companies
• No customization
• Cloud or on-site hosting
• User-friendly interface
• Extensive security and audit features
• Embedded analytics and reporting
• Mobile and web access

“In addition to enjoying the benefits of having one fully integrated ERP solution with no “bolt-ons,” we have also implemented the Reflex embedded document manager that has allowed us to achieve a 99% paperless office environment.” – Michel Leroux, Summit Valve and Controls

Fully integrated modules: Reflex ERP comes with a selection of fully integrated modules, tailored to a number of different businesses. Organizations can select the modules and features they need to build their own modern solution. Modules include:

• Financial Management
• Administration Management
• Asset Management
• Inventory Management
• Personnel Management
• Executive Dashboards
• Analytics and Reporting
• Web Portal Access
• Relationship Management (CRM)
• Document Management
• Centralized Services
• RDCC Middleware

“Our partnership with Reflex Enterprise Solutions Group spans over 25 years as both companies have worked closely together to integrate business and technology management to achieve greater agility, productivity and ultimately a more enriched value stream for the services we provide to our dealers.” – Tom Moore, Factor Forms and Labels

Industry-leading software: Reflex is successfully used by a number of clients from a variety of industries. Primary industries are:

Construction

Reflex Construction provides project and asset-based life-cycle management for construction projects, with full functionality for scheduling, communication management, and financial management, including multi-currency capabilities.

Manufacturing

Reflex Manufacturing is specialized to help manage work orders, maintain compliance with continual quality standards, and synchronize all ‘moving parts’ to help manufacturing organizations stay ahead of the competition.

Distribution

Reflex Distribution is a high performance life-cycle solution that helps organizations stay on top of orders, manage the cost of inventory, and support the efficient and effective distribution of goods.

Property Management

Reflex Property Management optimizes business processes and maintains control of commercial investment and residential properties, as well as payment and maintenance scheduling.

Land Development

Reflex Land Development specializes in managing commercial and residential lot building and land development processes, with functionality for communications, scheduling, purchasing, and more.

Public Sector

Reflex Public Sector solutions are designed around governance, risk, and compliance and provide support for Case Management, Capital Asset Management, Crown Land Management, and Building and Infrastructure Management.

Asset Management

Fixed Assets

Focus on the operational functions of your organization and maintain control of your assets with Reflex’s Asset Management Suite. Reflex is a system that specializes in managing your capitals assets, as well as scheduling preventative maintenance and service requests, in order to efficiently and effectively meets your customer’s needs.

Gain insight on all of your enterprise assets and their conditions, and maintain improved planning and control throughout your organization.

• Equipment Warranty and Maintenance
• Account Depreciation and Costing
• Asset Tracking and Component Tracking
• Real-time Alerts and Notifications
• Service Requests, Warranty Work, and Warranty Claims Management
• IFRS Compliant
• GAAP Certified

Business Intelligence

• Management and Performance Dashboards (all modules)
• Key Business Indicators (KBI’s – all modules)
• User developed template queries
• Pivot Grids and Charting
• Export / Import (Excel)

Reflex Analytics is available throughout every module in Reflex. Easily slice and dice pivot grids, design graphs, export data to external sources and save every query which can be published to globally across various groups of users or saved on a per user basis.

Centralized Services

Reflex’s solution provides Centralized Services functionality to enable full resource management for your organization. Our fully integrated Reflex software enables end-to-end support for centralizing your organization’s services, leading to more efficient purchasing and resource allocation abilities.

With Reflex, make efficient and effective use of internal and external resources for project costing and manufacturing, and significantly improve business visibility with the ability to optimize company assets and resources.

• Asset and Equipment
• Management and Maintenance
• Inventory Management
• Personnel Management
• Subcontractor Management
• Production Shop Floor Management

Dashboards

• Budgeting
• Dashboard
• Alert Manager
• Workflow Manager
• RDCC (Reflex Data Communication Center – import / export / middleware)
• Web Services Administration

Access Key Business and Performance Indicators and drill into specific details.

Document Management

• SharePoint Integration
• Reflex Embedded Document Manager (all modules)

Reflex has a fully integrated document management system that can be combined with Microsoft SharePoint as required and allows for full electronic storage and retrieval of all external, internal and electronically saved documents. Any document generated by the Reflex System can be stored in the electronic data repository for future recall. Some Reflex clients have embraced lean enterprise and have achieved a 95+% paperless environment.

Financial Management

The Reflex Financial Management Suite consists of a fully integrated accounting solution that allows you to maintain control of your organization’s financial information with extensive functionality and real-time business analytics.

Discover the benefits of a modern software solution with the ability to reliably perform critical functions, drastically increase productivity, and improve the effectiveness of your organization’s business practices.

• Accounts Payable
• Accounts Receivable
• Bank Reconciliation
• General Ledger
• Financial Report Writer
• Purchase Orders
• Budgeting

Human Capital Management

The Reflex Human Capital Management Suite consists of a complete Human Resources (HR) module, as well as a complete Payroll module. From application tracking and on-boarding, through to training and off-boarding, Reflex provides a comprehensive Human Capital Management solution that fully integrates with your Reflex Financial Management Suite.

Our Human Capital Management solution provides futuristic employee self-service abilities, allowing your employees to remotely access holiday requests, pay-stubs, handbooks, training courses, and the ability to update demographic information.

• Human Resources Management
• Payroll
• Employee Benefits Management
• Applicant Management
• Health and Safety
• Time and Attendance
• Skills Management
• Direct Electronic Funds Transfer
• Statistical Year-End Update

Inventory Management

Inventory Management

Reflex’s Inventory Management capabilities include the ability to improve supply chain management and deliver end-to-end process management support.

Our Inventory Management module allows you to streamline your organization’s operations and deliver efficient planning assembly and shipment process management.

• Inventory and Stock Movements
• Branch Transfers
• Inventory Maintenance and Discrepancies
• Bar Code Scanning
• Shipping and Receiving
• Forecast Purchasing
• Warehouse Management
• MTR (Material Test Requirements)

Relations Management

Reflex’s Relations Management Suite moves beyond the traditional CRM (Customer Relationship Management) and establishes full management and interaction abilities with Prospects, Customers, Suppliers, Stakeholders, and Key Contacts. Our Relations Management software is fully integrated with Exchange and SharePoint, and has remote/mobile access via tablets, smartphones, and the web.

With Reflex Relations Management, maintain control of your communications with contacts and never lose important information again.

• Contact Management (Vendors, Clients, Consultants, Prospects, Suppliers, Stakeholders, etc.)
• User-Defined Fields for Personalization
• Customer and Prospect Tracking
• Communications Management – integrated with Microsoft Office (sync incoming and outgoing emails)
• Email Campaigns
• Mobile and Remote Access

Reflex’s Relations Management allows staff to access all customers, prospects, suppliers and opportunities from a web portal. Having the ability to initiate and view all communications with your prospect or customer, you are always connected to real time information. Relations Management allows viewing of all active orders, statuses, shipping details, credit limits and much more.

Web Portals

Accounts Payable Supplier Portal

Reflex’s AP Portal enables all suppliers to submit invoices electronically. All Reflex portals can be client branded for colors, logos and workflow. Suppliers can be linked to various portal functions allowing Reflex clients to define various rules and workflows. With real time chat and historical tracking, all stakeholders, whether internal or external can see the progress of their invoices.

Customer Portal

Reflex’s Customer Portal enables clients to review Quotes, Sales Orders as well as outstanding invoices. All documents can be retrieved including the sales order and shipping documents. Customers can also submit quote requests and sales orders with applicable attachments directly from the web portal. With real time chat, the sales desk and customer are always on the same page.

Employee Portal

Reflex’s Employee Portal allows your staff to review work schedules, request vacation time, and view all historical payments and deductions, and many other functions. Depending on the role of the employee, additional functions are accessible, such as a manager updating rosters and shifts and viewing any conflicts of resources.