SyAcc ERP

A full ERP system designed by SyAcc Systems for professional services companies.

About SyAcc ERP

SyAcc’s flexible and scalable ERP software allows you to meet your current business challenges while empowering your organization for future success.

Accounting

  • Unlimited currencies and rates for A/R and A/P by date
  • Comprehensive currency re-valuation to restate financials
  • Flexible payment processing and/or scheduled payments with unlimited entries
  • Powerful cash receipts and cash disbursements processing that allow cheques to be applied across customers and suppliers, memo’s created on the fly and cross currency applications.
  • Flexible G/L account structure with multi cost centre capability
  • Powerful budgeting features with multiple revisions per period per year
  • Ability to drill down to the complete journal entry and supporting transactions
  • No period or year end processing and the ability to open/close periods at will subject to security
  • Financial reporting capabilities allow unlimited row and column design with the ability to match any row layout with any column layout
  • Full drill down in financial statements to transaction level
  • Bank reconciliation

Distribution

  • Fully integrated inventory with serial number, lot, and bin tracking capabilities
  • User configurable inventory tracking (sizing, styles, etc.)
  • Supports unlimited units of measure and allows for different
  • UOM tracking for quantities, costs, prices, weights and cubes
  • Bar code labeling and scanning support
  • Includes branch requests, warehouse and bin transfers
  • Blanket order processing with unlimited blanket releases
  • Shipping system processing with ability to print multiple documents for each shipment such as packing slips, bills of lading, certificates of compliance/origin, customs documents etc.
  • Extensive pricing, commission, purchase costing and messaging options
  • Automated purchasing
  • Comprehensive landed cost processing

Manufacturing

  • Multi-level bills of material with multiple revisions and/or alternates
  • Configurations can be created/modified during the quotation and/or sales order process
  • Work order processing with allowance for by-products
  • Work order logging and shop floor data collection
  • Work orders are fully integrated to sales, purchasing, project management, inventory control, Labour management and the general ledger
  • Travel documents can include work instructions, bar codes, design documents and pictures
  • Sub-contract operations handled easily
  • Full production scheduling including both finite and infinite
  • Easily view and modify the schedule through a variety of visual interfaces including bar and Gantt charts and Outlook-style calendars with drag and drop
  • Just in time material requirements processing
  • View instantly the status of a job at anytime
  • Flexible overhead calculations
  • Automatic creation of work orders through various scenarios

Servicing

  • Track all equipment sold and service history by customer location, model, serial #, etc.
  • Automatic generation of preventative maintenance work orders and service contract invoices
  • Fully integrated with purchasing, billing, project management, inventory, labour management and the general ledger
  • Flexible dispatch scheduling with day, week and month views by rep(s) and/or zone(s)
  • The schedule can be easily adjusted through drag and drop
  • User definable states with colour coding for easy recognition
  • Service reps can be on-line with the head office through SyAcc’s remote tablet PC interface
  • Reps can view their schedule, display/update/print work orders, check inventory etc.
  • Dispatcher has real-time access to actual status of all open work orders
  • Flexible costing/billing from actual times, piece rates, flat rates etc.
  • Very flexible and highly customizable service templates allow you to customize the input parameters to your exact specifications
  • Customizable warranty card templates

CRM Capabilities Include

  • Flexible access and deployment options
  • Select who has access to view and update your databases
  • Monitor and track separate contact information for sales prospects and customers
  • Create your own templates for managing contacts, ensuring consistent data entry
  • Share info across sales, marketing, customer service, and support, allowing teams to collaborate and respond promptly and knowledgeably to customer inquiries
  • Easily add documents and create follow-up appointments
  • Access a complete log of customer history (calls made, notes from meetings, etc.)
  • Manage marketing campaigns and performance
  • Leverage CRM analytics for more effective marketing and sales activities
  • Send broadcast emails/faxes to your prospects and/or customers
  • Smart phone compatibility

Web Integration

  • Synchronizing online catalogues with SyAcc
  • SyAcc pulls product data directly from the ERP module. So, when your products or prices change in SyAcc, it automatically updates your online catalogue and customer price lists.
  • Make catalogues visible to select audiences
  • Select who has access to your online product catalogues - sales reps, vendors, customers, etc.
  • Show specific pricing post log-in
  • Allow customers to place an order directly into SyAcc via the web
  • Accessing your online store from any web-enabled device
  • Offsite employees can update, view data and access SyAcc modules using their laptop, smart phone or Blackberry!
  • View/set order status and history in SyAcc via the web
  • Setting up accounts and modifying profiles online

Additional Features

  • Security for menus, reports, inquiries, forms, individual fields and classifications.
  • Extensive capabilities for user configurable reporting, lookups, inquiries, screen formats, field labels, transaction types, processing rules and more.
  • User defined fields for many tables including parts, customers and suppliers.
  • Full integration with Crystal Reports allowing users to produce their own versions of SyAcc’s standard reports and their own custom reports

General Ledger

  • Full integration from the sub ledgers to the general ledger
  • Multi-Currency processing includes:
    • Unlimited currencies and rates for A/R and A/P by date
    • Ability to print reports in multiple currencies
    • Enter transactions in any currency
    • Comprehensive currency re-valuation to restate financials
  • 3 level tax processing and report capabilities
  • Flexible G/L account structure with multi cost center capability *Ability to drill down to the complete journal entry and the supporting transactions
  • Repeating and reversing journal
  • No period or year end processing and the ability to open/close periods at will subject to security
  • User definable structure for assigning G/L accounts across customer, suppliers, parts, and classifications

Inventory Tracking

  • Lot tracking
  • Bin Control
  • User configurable inventory tracking such as sizing, styles, etc
  • Standard, average, exact, LIFO and FIFO costing methods
  • Up to 25 alpha-numeric characters for part numbers
  • Large part descriptions and multiple descriptions such as inventory, sale, purchase, customer and supplier
  • Supports unlimited units of measure and allows for different UOM tracking for quantities, costs, prices, weights and cubes
  • Bar code labeling and scanning support
  • Quarantine inventory processing
  • Includes branch requests, quotations and purchase requisitions
  • Certificate of Analysis module allows users to track C of A’s by lot number either through scanning of documents or through the use of user defined templates. This information can be attached to any documents produced
  • Blanket order processing with unlimited blanket releases
  • Linking of sales orders to purchase orders and vise versa
  • On hold and credit check processing for sales orders and invoices
  • Shipping system processing with ability to print multiple documents for each shipment such as packing slips, bills of lading, certificates of compliance/origin, customs documents etc.
  • Extensive pricing, commission, purchase costing and messaging options
  • Automated purchasing
  • Comprehensive landed cost processing
  • Harmonized codes

Manufacturing

  • Multi-level bills of material with multiple revisions and/or alternates
  • Rules based product configurator
  • Configurations can be created during the quotation and/or sales order process
  • Configurations can be built through “smart part-numbering”
  • Work order processing with allowance for by-products
  • Work order logging and shop floor data collection
  • Work orders are fully integrated to sales, purchasing, project management, inventory control, labour management and the general ledger
  • Travel documents can include work instructions, bar codes, design documents and pictures
  • Sub-contract operations handled easily
  • Full production scheduling including both finite and infinite
  • Both forward and backward scheduling available
  • Easily view and modify the schedule through a variety of visual interfaces including bar and gant charts and outlook style calendars with drag and drop
  • Perform quick capacity analyses to determine staffing requirements
  • “What if” scenarios
  • Just in time material requirements processing
  • Required material can be tied to any operation of a work order for true just in time
  • Determine at a glance what material needs to be purchased to complete a job
  • View instantly the status of a job at any time
  • Compare actual costs with estimates
  • WIP is available in real-time
  • Flexible overhead calculations
  • “Phantom bills” can be used for automatic removal of raw materials
  • Automatic creation of work orders through various scenarios

Servicing

  • Track all equipment sold by customer location, model etc.
  • Find at a glance all service history for a given serial # including billings for a full profit/cost analysis
  • Automatic generation of preventative maintenance work orders
  • Automatic generation of service contract invoices
  • Track multiple machines/problems on a single work order
  • Fully integrated with purchasing, billing, project management, inventory, labour management and the general ledger
  • Flexible dispatch scheduling with day, week and month views by rep(s) and/or zone(s)
  • The schedule can be easily adjusted through drag and drop
  • User definable states with colour coding for easy visual recognition
  • Calculation of travel times
  • Integration with MapPoint to allow display/printing of routes
  • Service reps can be on-line with the head office through our remote tablet PC interface
  • Reps can view their schedule, display/update/print work orders, check inventory etc.
  • Customer signatures can be captured on site
  • The dispatcher has real-time access to the actual status of all open work orders
  • Flexible costing/billing from actual times, piece rates, flat rates etc.
  • View capacities and loads quickly and easily
  • Very flexible and highly customizable service templates allow you to customize the input parameters to your exact specifications
  • Customizable warranty card templates
  • Problem and resolution codes user configurable by model

Product Overview

Market Focus

Ratio of reviewers by organization size.

Industry Focus

Ratio of reviewers by sector.

33%
33%
Manufacturing
18%
18%
Distribution
9%
9%
Construction
7%
7%
Non-Profit
6%
6%
Consulting
Other Industries:
  • Service (6%)
  • Real Estate (5%)

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