Business Process Outsourcing

Enabling an Efficient and Effective Back Office ?

An increasing amount of decision makers are turning to outsourcing to help them enhance performance, reduce costs and optimize their operations. Most importantly, businesses are seeing the value in adopting an outsourcing model to allow employees and executives to focus on growing the core business and remaining competitive.

Business Process Outsourcing (BPO) is the practice of outsourcing highly transactional, low-value added processes that fall outside the core competency of the business. This enables the organization to concentrate its focus on the processes and functions that improve performance, as well as grow the business.

McGladrey: An experienced partner

For over 80 years, McGladrey has been one of the most trusted names in accounting, tax, management and technology consulting and wealth management. Our BPO practice focuses on deploying quality outsourced business solutions by utilizing technology and implementing best practice processes. Our staff delivers strategic planning, reporting and analysis services focused on aligning corporate strategy with operations and maximizing the value of reporting.

Our approach is customized and easily scalable to each of our client’s businesses. We will focus on the key issues of an organization and develop an operating model to effectively support the organization, reduce costs and enhance performance. Our team provides finance and accounting subject matter expertise focused on optimizing processes within an organization.

We leverage industry leading tools and technologies to manage finance and accounting operations – giving our clients real-time Web access to their information in order to make more effective and strategic business decisions. Our on-demand financial management and accounting applications are customized to meet the needs of your industry. Delivered via Software as a Service, your employees just need an Internet connection to access accurate financial data in real-time. Our proven methodology focuses on effectively designing and deploying an outsourcing solution that leverages technology and provides enhanced customer service.

Focus on your core business and optimize operational performance

Many small and mid-sized businesses struggle with developing and maintaining the right organizational structure and skill sets to effectively compete in the marketplace. In addition, the challenges of keeping pace with the right technology infrastructure and business applications to provide a sufficient level of information, as well as a competitive advantage, is a constant challenge.

BPO methodology

Our BPO model enables organizations to deploy a continuous improvement program. By monitoring key performance indicators (KPIs) and performing process reviews, new initiatives are developed to drive improvement of processes and service within the organization. These initiatives will continue the BPO cycle and therefore, progress to increase efficiencies, reduce costs, grow scalability and improve organizational relationships.

Comprehensive services

Our BPO services include:

• Budgeting and forecasting
• Purchase-to-pay
• Billing/invoicing and cash application
• Technology consulting
• General accounting
• Reporting and analytics
• Payroll management
• Tax administration

Customized technology solutions

McGladrey partners with providers of leading technology applications to provide the best solution to your organization. By focusing on your business first, we can determine the best technology solution for your organization, which allows you to concentrate on your business, as well as analyze business data. By easily producing key financial reporting and processing transactions efficiently and accurately, our technology applications will simplify your back office.

Key benefits that organizations see through the adoption of BPO

Increased efficiency

By leveraging a BPO provider with industry experience, best practices and technology solutions, organizations can standardize and streamline processes throughout the company. Information availability is also more efficient and effective.

Flexibility and scalability

Allows the organization to grow and change without having to spend valuable time focusing on non-core processes.

Cost reduction

Reduced resource requirements and standardization of technology allows the organization to achieve greater bottom-line performance through reduced operating costs and greater efficiencies.

Improved customer and vendor relationships

Outsourcing often leads to better quality of service and therefore improves relationships with customers and vendors.