uniPoint
uniPoint is a highly configurable, ERP-integrated quality management system ideal for helping companies become compliant with industry standards. We recommend this software to businesses looking to either meet compliance or become certified. With a high customer retention rate, uniPoint can be your QMS solution for the long run.
uniPoint software isn’t right for everyone. It’s not a LMS system, and those looking for one should look elsewhere. Also, pricing is dependent on the modules you select, so it’s hard to calculate total costs without a direct quote.
- Developer uniPoint Software Inc.
- Client OS Windows, Web
- Deployment Cloud or On-Premises
What is uniPoint?
uniPoint is a configure-to-order QMS solution designed to help your company automate its journey toward excellence. With a variety of integrated software modules for quality and compliance management, uniPoint has transformed the quality management systems of thousands of companies into a collaborative and paperless environment for continual improvement, while tracking the total administrative cost of quality at every stage. This QMS offers a powerful feature set with unmatched simplicity and ease-of use.
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Target Market
uniPoint software can be sued by any business, but it has a strong presence in a few specific industries due to the compliance options:
- Aerospace and defense
- Automotive
- Manufacturing and job shops
- Medical devices and life sciences
- Oil and gas
- Food and beverage
This scalable solution can serve startups with 10 users, but it’s mainly targeted at businesses with an average of 50 to 100 employees. Growing companies can keep adding new users.
Our Ratings
| Usability - 9.8 | Has a modern and responsive interface; user-friendly and easy to navigate; add-ons limit functionality of the core package; hybrid EQMS is accessed by Windows, web, or both. |
| Support - 9.4 | Includes live chat and phone support in all plans; active customers may attend training webinars; support department is active Monday - Friday from 8:30 am to 4:30 pm (Central). |
| Features - 9.6 | Core modules cover all types of quality management for non-conformance, corrective action, and more; to-do list shares necessary tasks with all users; add-on modules can increase functionality for an extra cost. |
| Security - 9.9 | Meets quality standards such as ISO 13485, AS9100, and the latest ISO 9001:2015; Developer allows concurrent users instead of named seats. |
| Value - 8.8 | Pricing is highly customizable due to configurable modules; companies will need to request a quote; has a retention rate of over 95%. |
| Performance - 10 | Functionality was fast and responsive; no slowness or performance issues. |
| Scalability - 9.5 | Allows for concurrent users, making expansion relatively easy and affordable; add-ons can increase functionality for expanding businesses. |
To-Do List
The to-do list is one standout feature of the core package offered by uniPoint. This tool makes it possible for all users to track their own tasks, which are automatically populated whenever a new task is assigned. Managers or other administrators with access can also see these lists and know what is being done and what is still to be done. This is a great tool for ensuring better collaboration between management and their employees.
Of course, the main goal of the to-do list is to increase productivity. Since the lists automatically populate, employees don’t have to go to management for new tasks.
Compliance and Certification
Another key benefit of uniPoint is meeting compliance or certification requirements. There are several modules which can help companies become compliant or certified, based on industry standards or customer expectations.
Just some of the compliance and certification companies can achieve include:
- ISO
- FDA
- HACCP
- SQF
- IATF
- ISO/TS
All of these options make uniPoint an ideal fit for businesses in these industries:
- Manufacturing and distribution
- Medical devices and life sciences
- Aerospace and defense
- Automotive
- Oil and gas
- Food and beverage
What Features Are Missing?
During our review of uniPoint, these features were missing:
- Customization: uniPoint is highly configurable though not necessarily customizable for workflows outside the norm. However, the out-of-the-box design means this software works for all sorts of industries without spending extra time waiting on extra development.
Pricing Plans
| Plan | Pricing | Features |
| uniPoint | Charges per user per month or a one-time fee | Offers concurrent seats with add-on users/modules available at any time. Features:
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Exact pricing details for uniPoint are difficult because it depends on which modules you select, if you want any add-ons, and how many concurrent users sign up.
FAQ
Here are some frequently asked questions about uniPoint software:
Is uniPoint an ERP system?
uniPoint is not an ERP system but it does integrate with over 40 of the leading ERP systems.
Alternatives
Summary
After reviewing uniPoint, we recommend this QMS to businesses looking for ways to better automate quality processes. Whether it’s compliance with ISO standards, FDA regulations, or other certifications, uniPoint offers modules and functionalities to meet those demands all in one place. The software is suitable for businesses of various sizes, from small companies with a few employees to large enterprises with multiple sites. With quick implementation and easy-to-use interface, uniPoint empowers organizations to build a quality culture and achieve operational excellence. Ongoing development means the new uniPoint Web is continuing to evolve, and the Windows version is still growing as well.
However, companies that heavily rely on learning management systems (LMS) for education and training may find uniPoint less suitable, as it does not have a full LMS functionality. Finally, for companies seeking a purely SaaS-based solution, uniPoint’s pricing model, which is more focused on concurrent seats and module-based pricing, may not align with their preferences.
User Reviews of uniPoint
We were seeking a quality management software that could help lay the framework to help us with ISO certification. Though we reviewed several options, it was uniPoint’s presence across our customer base that stood out, as well as our customer’s positive feedback on their experience with the program. We have been using the program for a few months now and are happy with the decision.
Excellent ease of use once criteria is established
closed loop modules
Reports
We’ve been using uniPoint for a little over 3 years now. We’ve brought various modules online at different phases throughout that. Throughout the use of uniPoint it allowed us to simply take a number of disparate systems that we used all over the company, a lot of spreadsheets, a lot of spiral notebooks, and all that into a single source of data.
One of the advantages of uniPoint is that it is a SQL based product which has allowed us to easily get in and generate a lot of our own custom reports. uniPoint has a tremendous number of base reports that handle most of the needs, but every once in awhile we come up with something that’s special. With SQL we’re allowed and able to go into and get that data and generate specific things for us. One of the key things that we’ve done that’s helped us is we’ve looked at our non-conformances and put those into a format that allows us to identify not only the most costing problems, but also the most quanitity-specific problems.
When we purchased uniPoint, we really didn’t have any idea what the total cost of quality was. We always assumed that our scrap and rework is a cost of quality. uniPoint allowed us to take a look at and to begin tracking all the time that our inspectors spend, that our supervisors spend, and that iour purchasing department spends problem solving with quality. The flexibility of uniPoint allows us to record everything from material cost to labor cost to mileage cost. It also has a neat feature where we can report the actual cost versus the estimated cost. We use that because our customers will submit their billings and we can keep the difference what they bill and what our pay rates are.
The MSDS process at Cardinal was a very laborious process where we took printed copies of each sheet, put them in the old three-ring binders and put those out on the shop floor. What we’d find after a short time is the notebooks were covered with so much welding dust that you couldn’t see them, so uniPoint has allowed us with their module to capture and scan all of our MSDS sheets and make those available online to production managers to the supervisors as well as the people on the floor.
The document control training and occupation modules within uniPoint allowed us to capture all the internal documents that we have including our operational procedures, our work instructions, our safety training type documents, and assign those documents to each and every employee based on their job code. This allows us to keep up with all of our training requirements to make sure all employees are current. It also helps us tremendously with our ISO certifications.
The dashboard gives us a quick overview from the management level. Also, it allows our supervisors to do the same thing - from tehir standpoint they can take a look at their department data specifically and see exactly what’s going on.
We actually have a website set up that uniPoint manages for us and we simply ask our customers to go and fill out their experience with our product - how is the product working, any issues, are you satisfied with our customer service. As the customer fills out that information, it’s all gathered at the uniPoint facility.
We’ve recommended this software to a number of other companies who who we have heard successfully implemented it as well and have received a lot of the same benefits that we have.
