A software system designed by Swiftpage.

About Act! Pro

Act! Pro is Designed for individuals and teams of up to 10 people. Manage anything and everything related to your contacts and calendar. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence that serves up relevant relationship details for list groupings to quickly perform actions en masse to free up your time.

Think of Act! as your business ‘command center,’ giving you control to quickly tap into all relationship details, seamlessly interact with productivity and social tools you rely on every day, and leverage integrated emarketing services that take the guesswork out of when, where, and how to engage with prospects and customers – all from within Act!. Seamlessly interact with the business and social tools you rely on – like Office, Outlook, Google", Facebook®, and LinkedIn® – conveniently, right from within Act!. Marketplace solutions extend the power and possibilities of what Act! can do for you, and integrations with popular accounting solutions provides visibility to payment status, open quotes, and sales orders for a holistic customer view.

Marketing = Selling

Integrated emarketing services enable you to easily segment your prospects and customers, then design, send, and track professional, eye-catching email campaigns that reach the right customers with the right message. Intelligent call lists automatically recommend hot leads to follow up with to generate sales. Selling effectively depends on everything related to your contacts and calendar being in one organized place – including phone numbers, emails, meeting notes, to-dos, and documents – for everyone you do business with. With Act!, you’re informed and prepared for every interaction with your customers, both in the office and on popular mobile devices. Automating best practice processes within Act! ensures you have more time to focus on growing your business and delighting your customers.

Know Your Customers

Act! keeps all the details of your business relationships in a single, organized view, so you’re informed and prepared for every interaction.

  • Keep contact info and associated notes, history, activities, documents, opportunities, and social media updates in one organized place.
  • Access contact and calendar details from your iPhone®, iPad®, BlackBerry®, or Android" device with Act! Connect.

Make the Most of Your Work Day

Act! helps you maximize your time and work smarter to accomplish more.

  • Efficiently manage your calendar and track calls, meetings, and to-dos – all tied to your contacts.
  • Quickly capture impromptu notes and personal tasks with Act! Scratchpad, a convenient virtual notepad.
  • Automate best practice processes to move opportunities through the sales cycle and free up valuable time.
  • Track sales opportunity information including products and services, associated activities, and probability of close.
  • See graphical representations of performance with actionable dashboards, or run one of 40+ pre-built reports.

Interact With Every Day Tools

Seamlessly interact with the business and social tools you rely on – like Office, Outlook®, Google", Facebook®, and LinkedIn® - conveniently, right from within Act!.

  • Write an Outlook® email from within Act! and a history item is automatically recorded on the associated contact record.
  • Sync your Act! contacts and calendar with Outlook® and Google", then easily access from either application.
  • Build rich profiles and gain valuable customer insights via seamless integration with Facebook® and LinkedIn®.
  • Export data to Excel® with one click for additional analysis and insights.

Stay Connect With Mobile Devices

Act! Connect1 makes it easy to be productive, wherever you are, because Act! Connect turns your smartphone or tablet into a virtual office.

  • Access Act! contact details and calendar on popular devices including iPhone®, iPad®, BlackBerry®, Android", and Windows Mobile®.
  • View standard and custom Act! data from your mobile device to be informed and prepared for every customer interaction.
  • Import your Google® and Yahoo!® contacts into Act! Connect and store all information securely in the Cloud.

Product Overview

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User Reviews of Act! Pro

Submitted on September 5th, 2023 by Anonymous

Oh there was a time back in the 1990’s when ACT was one of the top CRM programs on the market. My company used it and it was my introduction. It was a good software based program that you could update every few years with a decently priced software upgrade. Fast forward to the late 2010’s and the move to cloud based. It got very pricey and buggy. At one point every time I closed and reopened the program I had to go into the System Configuration Edit screen to allow the database to load. They tried to fix it any number of times but never could get it function correctly. Also, the program would time out after a few hours and you would have to reopen again. After paying $400 for a year I decided to fold and walk away. Sadly, as the other comment said, there was a way to get the data out. I had exported the database several times but it just didn’t work. It felt like giving up on an old friend of 30 years. But much like friends that get a bit cranky and difficult to deal with, your realize it is time to go. Now, I am just using Outlook with some tweaks. Not really a great CRM, but then again, $400 less a year and doesn’t need to be monkeyed with to get it to run.

The Good…

Good Contact Management system with reminders and notifications.

The Bad…

ACT in transition from a software to Cloud program was filled glitches and problems not found in the software version. In addition for a basic function CRM it is pricey and so-so customer support.

Submitted on April 16th, 2020 by Toby

I resent the fact that this program holds my contact information acumulated over 20 years for ransom unless I pay the subscription fee!!! This really upsets me off and I highly resent it. It used to be I did not have to pay anything until it was time to upgrade at my choice to a newer better program that had been improved. Last year in 2019 I experiences multiple issues when Act! decided to upgrade to a newer version. This newer version resulted in Act! own technical people sending me to an outside source to correct the problem which cost me even more. ACT!! has become a disaster for me now and after over 20 years of use I am going to look for a CRM that can supply me with what I need!!! (A NON-SUBSCRIPTION SERVICE THAT DOES NOT HOLD MY DATABASE FOR RANSOM EVERY YEAR). I am one upset customer.

The Good…

I like that I can do my daily tasks and have ones not completed rolled over to the next day. Many other things are useful as well.

The Bad…

I do not like the fact that I have to pay a subscription every year that holds my database of over 20 years hostage if I do not renew every year.