A CRM and customer experience (CX) suite for enterprises
SAP CRM and Customer Experience (CX) system is designed for enterprises. This software gives your customers the freedom to explore, interact, and choose from your products and services. Use this suite to better understand, engage, and deliver to your customers.
This software includes:
The insights that we’re already gaining from the SAP Commerce Cloud Platform are challenging us to look at business processes to reshape them for the digital era.
The most important thing for us to get right is the online experience for the customer. So it was SAP that led us to the SAP C/4HANA suite of products.Together with Deloitte, it was a very collaborative approach that was focused on solving business problems and not just implementing technology.