XactAnalysis allows assignment senders to track and view all of their claims files from staff, independent adjusters, contractors, and others via an Internet connection. Assignment senders are typically insurance carriers, they typically send assignments after a claim is made. XactAnalysis will provide you with real-time information about individual assignments. Additionally trending reports are available for a larger amount of data. Working in conjunction with other claims systems, XactAnalysis can provide you with real-time workflow assignments; these assignments are constructed from call-center data, mainframes, or anywhere else you specify. With XactAnalysis you are given versatility and control in managing the assignment process.
XactAnalysis is like have a claim management team working for you 24 hours a day. With XactAnalysis you are able to view information about any file, while tracking it through the claims process. Furthermore, you can monitor the approval process of a claim, while viewing items in the claim process still requiring action. You are also given the ability to mark a claim or file for follow up. After a claim has gone through the entire assignment process and work is completed you can compare original estimates with corrected estimates and final costs.
Reports, in both graph and text format, generated by XactAnalysis provide you with detailed information about the status of your claims around the country. The real-time information reporting provided, allows your managers to be properly informed and able to make crucial business decisions. XactAnalysis allows you to drill-down to any level of detail (state, county, zip code). Drilling down can be done in a visual format with a geographical US map; this map allows you to view the location of your claims across the country, within a state, or even a zip code.
XactAnalysis also gives you versatility in several other areas of your reporting processes. You can view accurate trending information, allowing you to identify trends such as: scoping trends, training issues, quality analysis; for any time period in any geographical area. You are also able to make head-to-head comparisons of performance by: staff members, contractors, individual adjusters, adjusting organizations, and specialty programs. The interactivity of each report within XactAnalysis allows you to, with one click of a mouse, view the details behind the data in any report generated. You are able to set up rules within XactAnalysis that alert you if a specific measurement is met. Finally, this product allows you to compare yourself to the rest of your industry at any level. Since XactAnalysis is so widely used in the insurance industry, you can rest assured that you are receiving the most accurate comparisons available to your industry.
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