ESP, Evron’s Service Package solution, addresses every step of the field service life cycle, from establishing contracts to dispatching service personnel to performance monitoring.
Integration: ESP can operate on a standalone basis or integrate with a variety of back office (financial) applications, including the e by Epicor suite and Platinum for Windows from Best Software and others.
From what we have seen, they are very professional and well-rounded in their features.
We haven’t yet purchased the software, but the professionalism of the sales department is very encouraging and helpful to us as we don’t feel pressured to buy and they have the patience to deal with multiple detailed questions.
nothing yet - too early to tell!